Subject: Ticket Assigned - Re: Two Times the entire amount deducted Refunds issue
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 29 Mar 2022 11:20:31 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Two Times the entire amount deducted Refunds issue Reminder 

> On 28 Mar 2022, at 1:07 PM, Diaa <[email-masked]> wrote:
> 
> 
> Reminder 
> 
>>> On 26 Mar 2022, at 4:30 PM, Diaa Galal <[email-masked]> wrote:
>>> 
>> 
>> Welcome, 
>> 
>> Regarding the Screenshots attachment, I did one order with Max online then twice the entire amount deducted from two different  banks on 06- March-2022, please find the bank statement. and the order No 
>> i called several times the customer  services, they guide me to send this mail to resolve my issue that pending since long time. 
>> I messaged and called my two banks to return my funds. and of them (SNB) said it was already deducted non refundable as already the supplier took it. 
>> First attempt by Apple Pay (SNB Mastercard) then rejected 
>> 2nd attempt by Apple Pay ( Rajhi VISA card) then rejected 
>> 3rd Attempt by Apple Pay (SNB Mastercard) accepted amount was deducted then after a few minutes received other message from Rajhi the same entire amount was deducted. 
>> 
>> please for your immediate action as i am following since long time 
>> 
>> regards 
>> 

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4089119