Subject: New Reply Received - Missing Item from Order #6127148976
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 26 Feb 2022 15:33:08 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Missing Item from Order #6127148976  Ticket comment <div dir="ltr"></div>
<div dir="ltr">Hello Customer Service Team, </div>
<div dir="ltr"><br></div>
<div dir="ltr">I am sorry to say that one item was not included in the shipment which was the Rimmel Eyebrow Pencil Dark Brown. It is not a lot of money but its the customer service that matters. </div>
<div dir="ltr"><br></div>
<div dir="ltr">Very Respectfully,</div>
<div dir="ltr">Jennifer Carpio</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Feb 26, 2022, at 18:22, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Reenad,<br><br>
</div>
<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">After checking your order, we found out that your order has been delivered completely, including (Rimmel London Professional Eyebrow Pencil Dark Brown).</div>
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<div>If you still believe that the item is missing please contact us again.</div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div>Your friends</div>
<div>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3946952