Subject: Ticket Assigned - late click
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 19 Feb 2022 10:33:58 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late click dina youssef                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  dina youssef Bot:  Hi Dina Youssef ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6125402117 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966591339766            02:28 PM, 19th Feb                     din
 a youssef                    Okay           02:28 PM, 19th Feb                   Reenad                   Hi Dina , My name is Reenad.Thank you for contacting us. I will be happy to help you!           02:30 PM, 19th Feb                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:30 PM, 19th Feb                   Reenad                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:31 PM, 19th Feb                   Reenad                   Is there anything else i can assist you with?           02:31 PM, 19th Feb                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:33 PM, 19th Feb                                          View conversation in Freshchat https://lan
 dmarkgroupservice.freshdesk.com/helpdesk/tickets/3914534