Subject: New Reply Received - Credit missing #6124333407
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Feb 2022 15:39:24 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Credit missing #6124333407  Ticket comment <div>I told you people already that i had done all these things but it still shows zero credit .i even tried to check it with another mobile of mine android but there also it shows zero credit</div>
<div>E mail:[email-masked]<br><br>Country:Ksa</div>
<div>DEVICE:I PHONE 12 IOS</div>
<div>Application version:9.18.2</div>
<div>System:ios 15.1<br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, February 17, 2022, 2:59 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">​Hi sara,</div>
<div dir="ltr">
<br>Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience caused.<br><br>Please delete the app, reinstall it and try to buy again.<br><br>If the same problem recurs, please provide us with the following information:<br><br>- email address :<br>- country of arrival<br>The type of device used<br>- Application version.<br>System version<br><br>Note: If there is no response within 24 hours, the case will be closed automatically.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br>your friends<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3906364