Subject: Ticket Assigned - late click
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 23 Jan 2022 09:25:12 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late click sajid sarbir mahmoud                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sajid sarbir mahmoud Bot:  Hi Sajid Sarbir Mahmoud ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6377984922 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  6377984922            01:19 PM, 23rd Jan       
             Reenad                   Hi Sajid , My name is Reenad.Thank you for contacting us. I will be happy to help you!           01:20 PM, 23rd Jan                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:20 PM, 23rd Jan                     sajid sarbir mahmoud                    order date 1/1/2022 still not received any message its relay make me upset  and lost the tr st on the company           01:21 PM, 23rd Jan                     sajid sarbir mahmoud                    this isn't acceptable  any moor           01:22 PM, 23rd Jan                   Reenad                   We apologize for the delay, your order will be submitted to the concerned authority so that the request can be processed as soon as possible and you will be contacted via email           01:22 PM, 23rd Jan                   Reenad                   Is there anything else i can assist you with?           01:22 PM, 23rd 
 Jan                     sajid sarbir mahmoud                    nothing  only i need my Oder  soon as possible it 23 days no any update  its make me crazy           01:24 PM, 23rd Jan                   Reenad                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:24 PM, 23rd Jan                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:24 PM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3800233