Subject: Ticket Assigned - late WWD
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 18 Jan 2022 08:46:49 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late WWD mustafa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mustafa Bot:  Hi Mustafa ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6387620148 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  555318341            12:40 PM, 18th Jan                   Reenad                 
   Hi Mustafa , My name is Reenad.Thank you for contacting us. I will be happy to help you!           12:40 PM, 18th Jan                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:40 PM, 18th Jan                   Reenad                   Please note that delivery and installation requests are scheduled for delivery, and your appointment is Jan 17, 2022           12:42 PM, 18th Jan                   Reenad                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:42 PM, 18th Jan                   Reenad                   Is there anything else i can assist you with?           12:42 PM, 18th Jan                     mustafa                    The delivery was planned yesterday 6-8 pm. Didn't get the item ... aren't you one of the support team ?     
       12:43 PM, 18th Jan                     mustafa                    how will you contact me ? email ?           12:43 PM, 18th Jan                     mustafa                    or "the concerned team"           12:44 PM, 18th Jan                   Reenad                   yes, we will connected via mail           12:44 PM, 18th Jan                   Reenad                   Is there anything else i can assist you with?           12:44 PM, 18th Jan                     mustafa                    ok let's see           12:44 PM, 18th Jan                     mustafa                    thanks           12:45 PM, 18th Jan                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:46 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3780346