Subject: Ticket Assigned - late
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 13 Jan 2022 13:03:25 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late nicole                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nicole Bot:  Hi Nicole ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6378151591 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966553445062            04:55 PM, 13th Jan                   Reenad                   Hi Nicole, My name is Reenad.Thank you for contacting us. I will be happy to help you!           04:56 PM, 13th Jan                   Reenad                   دقيقة من فضلك ليتم التحقق إبقى معنا           04:56 PM, 13th Jan                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:56 PM, 13th Jan                     nicole                    Ok           04:56 PM, 13th Jan                   Reenad                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           04:58 PM, 13th Jan                   Reenad                   Is there anything else i can assist you with?           04:58 PM, 13th Jan                     nicole                    How will they contact me, email or call?           04:59 PM, 13th Jan                   Reenad                   email dear customer           04:59 PM, 13th Jan                   Reenad                   Is there anything else i can assist you with?           05:00 PM, 13th Jan                     nicole                    None at the moment. Thank you           05:01 PM, 13th Jan                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:02 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3761478