Subject: New Reply Received - Poor customer service
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Jan 2022 14:24:25 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Poor customer service  Ticket comment <div class="ydpc6b6c699yahoo-style-wrap" style="font-family: verdana, helvetica, sans-serif; font-size: 13px">
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<div dir="ltr" style="">i was expecting to receive sms from CenterPoint for <span style="font-size: 17px">order number 6371056870 to received </span>
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<div style="font-family: verdana, helvetica, sans-serif; font-size: 13px" dir="ltr">but unfortunately i did not get any sms, </div>
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<div class="ydpc6b6c699signature" style="font-family: verdana, helvetica, sans-serif; font-size: 13px">Shakil Ahmed <br>Medical Secretary <br>Insurance Approval Dept. <br>DR.ERFAN HOSPITAL JEDDAH <br>[email-masked] <br>[email-masked] <br>Tel. +966 02 6820022 Ext. 681 <br>Fax. +966 02 6623466, 6826859</div>
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<div>On Tuesday, 4 January 2022, 12:55:50 pm GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<span dir="ltr" style="font-size:14px">Hi Dear,</span><br>
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<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">Thank you for getting in touch with us. </span><br>
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<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">We would be happy to help you. However for us to check and investigate, we would need some more information. </span><br>
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<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">Please provide us with more details to further assist you.</span><br>
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<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">Looking forward to hearing from you.</span><br>
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<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">Your friends,</span><br>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">The Support Team</span></div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3713990