Subject: Ticket Assigned - update address
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 02 Jan 2022 09:07:48 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  update address zahida                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zahida Bot:  Hi Zahida ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6377277765 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0549693481            01:01 PM, 02nd Jan                   Reenad                   Hi Zahida, My name is Reenad.Thank you for contacting us. I will be happy to help you!           01:01 PM, 02nd Jan                     zahida                    They keeps one asking the location and not delivering the order           01:02 PM, 02nd Jan                   Reenad                   We have been notified by the shipping partner that a delivery has been attempted to you without any response from you.  Please provide us with address information in order to update it (house number - neighborhood - street - city) and serve you to the fullest.           01:03 PM, 02nd Jan                     zahida                    King fahad medical city tower c,  residential tower           01:04 PM, 02nd Jan                     zahida                    They didn't contact me           01:05 PM, 02nd Jan                   Reenad                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             01:05 PM, 02nd Jan                   Reenad                   Is there anything else i can assist you with?           01:05 PM, 02nd Jan                     zahida                    Thanks           01:05 PM, 02nd Jan                   Reenad                   كان من دواعي سروري مساعدتك. شكرا على التسوق معنا ونتمنى لك أوقات طيبه           01:06 PM, 02nd Jan                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:06 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3703974