Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 Jan 2022 05:49:56 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">How many day told me 14 to 28 days all ready to much 14to 28 day complete  if you not give me my payment directly told me</div>
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<div>On Sun, 2 Jan 2022, 8:45 am Faiz Ahmad, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Thank you for your response. </div>
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<div dir="ltr" class="gmail_attr">On Sun, 2 Jan 2022, 7:40 am Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mohammad,<br><br>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (SAR 21.21) on (<span style="white-space:pre-wrap" dir="ltr"></span>29/11/21 ) </div>
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<br>and Regarding the order: 6368152118 Please note that the refund has been processed successfully from our side for the amount (<span style="white-space:pre-wrap" dir="ltr"> </span>SAR 21.21), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3653691