Subject: Ticket Assigned - Conversation with sabir ali
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 30 Dec 2021 10:28:42 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sabir ali sabir ali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sabir ali Bot:  Hi Sabir Ali ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0571843146            02:19 PM, 30th Dec                   Reenad                   Hi Sabir, Thank you for contacting us. How may I help you?           02:19 PM, 30th Dec                   Reenad                   Could you please share your order number so that I can assist you further?           02:20 PM, 30th Dec                     sabir ali                    I want to Bought Kappa Zipper Jocket 35 Riyasl I want that one ☝️ so plz Help me           02:20 PM, 30th Dec                     sabir ali                             02:20 PM, 30th Dec                     sabir ali                    I need this Jocket           02:20 PM, 30th Dec                   Reenad                   We would like to inform you that you can place your order by following the below given steps:  1. Find the items you want to buy by searching for them or by browsing our departments. 2. Add these items to your basket with the 'Add to Basket' button. 3. Click your mini-basket from the top right of the screen and hit the 'Checkout Now' button. 4. Enter your shipping information and click the 'Ship to this Address' button. 5. Enter your payment information and click the 'Continue' button. 6. Review your order and place it using the 'Place Your Order' button.           02:22 PM, 30th Dec                   Reenad                    Is there anything else i can assist you with?           02:22 PM, 30th Dec                     sabir ali                    Send reply           02:24 PM, 30th Dec                   Reenad                   We would like to inform you that you can place your order by following the below given steps:  1. Find the items you want to buy by searching for them or by browsing our departments. 2. Add these items to your basket with the 'Add to Basket' button. 3. Click your mini-basket from the top right of the screen and hit the 'Checkout Now' button. 4. Enter your shipping information and click the 'Ship to this Address' button. 5. Enter your payment information and click the 'Continue' button. 6. Review your order and place it using the 'Place Your Order' button.           02:24 PM, 30th Dec                   Reenad                   Is there anything else i can assist you with?           02:24 PM, 30th Dec                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:28 PM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3691404