Subject: New Reply Received - Conversation with nargis bano/ late return collecting
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Dec 2021 07:20:01 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Conversation with nargis bano/ late return collecting  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/Agh3C_WlyDVtoSLaFa6cCQ~~/AALN9wA~/RgRjrpEdPVcDc3BjQgphu51dzWFBpqSFUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear All,<br>
<br>
Kindly note that we will proceed with the collection to be done at the earliest.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>30/12/2021 8:59 AM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3570061] - Conversation with nargis bano/ late return collecting<br>
 
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<div dir="ltr">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3570061" rel="noreferrer">#3570061</a>
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<div> </div>

<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late collection<br>
Order Date : Nov 17, 2021<br>
Order ID:  6367321795<br>
Tracking ID: SD004211827<br>
Customer contact :  583177366 <br>
<br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on date 11/21/21. But the item still not collected.<br>
Please collect the item on priority.<br>
<br>
Regards,<br>
CS Team.</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Thu, 23 Dec at 10:45 AM <span class="separator">, Shipa Delivery Support &lt;[email-masked]&gt; wrote: </span>

<div style="font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px !important;display:!important;line-height:0px !important"><span class="separator"><img alt="" height="1" src="http://click.netsuite.com/q/P7NhW_ii9jCAbwPRNP-ryQ~~/AALN9wA~/RgRjpU6DPVcDc3BjQgphwQMbxGHs7bocUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" width="1"></span></div>
<span class="separator"> Dear All,<br>
<br>
We will proceed with the collection at the soonest.<br>
<br>
We will do the needful to have it arranged at the earliest convenience.<br>
<br>
Best regards,<br>
  </span>

<div>
<br>
<span class="separator"><span class="labelnormal"><span class="labelname_sf">Amro Hmidat</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer">www.shipa.com</a> </span> </span>
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<span class="separator">   </span>

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<span class="separator"> </span>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<div><span class="separator">From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>23/12/2021 9:25 AM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3570061] - Conversation with nargis bano/ late return collecting<br>
  </span></div>

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<div dir="ltr"><span class="separator">Hi Team,</span></div>

<div><span class="separator"> </span></div>
</div>

<div dir="ltr"><span class="separator">Problem Statement: Late collection<br>
Order Date : Nov 19, 2021, Nov 17, 2021<br>
Order ID:  6367321795<br>
Tracking ID: SD004211827<br>
Customer contact :  583177366 <br>
<br>
Assistance Required: Need urgent collection<br>
<br>
Issue Description: Customer raised a return request on date 11/21/21. But the item still not collected.<br>
<br>
Please collect the item on priority.<br>
<br>
Regards,<br>
Ahmed Omer<br>
CS Team.</span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Wed, 15 Dec at 11:13 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span> </span>

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<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
<strong>Remainder,</strong><br>
<br>
Problem Statement: Late collection<br>
Order Date : Nov 19, 2021, Nov 17, 2021<br>
Order ID:  6368035312, 6367321795<br>
Tracking ID: SD004211837, SD004211827<br>
Customer contact :  583177366 <br>
<br>
Assistance Required: Need urgent collection<br>
<br>
Issue Description: Customer raised a return request on date 11/21/21, 11/21/21. But the item still not collected.<br>
<br>
Please collect the item on priority.<br>
<br>
Regards,<br>
Ahmed Omer<br>
CS Team.</span></span></div>
</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3570061