Subject: Ticket Assigned - Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Dec 2021 04:02:57 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions EXTREMELY UNPROFESSIONAL AND LAZY STAFF AT BRANCH IN MALL OF DHAHRAN.. TAKING MORE THAN 20 MINUTES PER CUSTOMER WITH 6 FUNCTIONAL COUNTERS.. AND ONLY 1 TO 3 CUSTOMERS PER COUNTER..
STAFF AS SLOW AS A SLOTH.. NO KNOWLEDGE ABOUT DEALING WITH CUSTOMERS.. DO CHECKOUT THE TIME BETWEEN 6:30 TO 7:30 on 25th December to get an idea.. and this was 7th time in a month.. after which i decided to write a review and file a complaint..
IT WAS NOT CROWDED AT ALL.. VERY FEW CUSTOMERS.. LET ME TELL YOU THIS.. 

THE STORE WAS SO MESSY.. EVERYTHING WAS ON THE FLOOR.. 

We are max customers since the beginning of its existence... and feel our right to be served with quality or atleast basic ethics

The staff are talking with eachother in their own language all the time.. like customer is waiting for their response .. so after they finish their chill out times and laughing... that we can get ASSISTANCE!!

They always forget to take out security tags cuz they are so freaking busy talking with eachother or on headphones 

Its not just me... every single customer i see.. are so frustrated at the check out or exchange/refund counter https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3671091