Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Dec 2021 09:45:19 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Whats the update on this? Please let me know</div>
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<div>On Mon, 20 Dec 2021, 1:46 pm Saith Umer Waheed, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">I am getting this response from 10 days please tell me some thing else about update.</div>
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<div dir="ltr" class="gmail_attr">On Mon, 20 Dec 2021, 11:53 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">Hi umer,<br><br>Thank you for reaching out to us.<br><br>We apologize for the inconvenience that has happened.<br><br>Regarding the order: 6367448084 Please note that the refund has been processed successfully from our side for the amount (SAR 50.15), however due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends,<br>The Support Team</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3635632