Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 07:17:29 +0000 (UTC)

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/25UqhzWoM8X8PJcbVFmrIQ~~/AALN9wA~/RgRmG4MFPVcDc3BjQgpkJ4VPOmRv902xUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear team,<br>
<br>
Well noted, we will make sure to return the order at the earliest time possible. <br>
<br>
Best Regards,
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<br>
<span class="labelnormal"><span class="labelname_sf">Deyala Jaber</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>14/4/2023 8:53 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5841470] - Returns<br>
 
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<div dir="ltr">Hi Team,<br>
Problem Statement: Late return to WH<br>
Order ID: ​6806576599<br>
AWB: ​SD009975436<br>
Assistance Required: Need urgent return to the WH<br>
Issue Description: The item was already collected from customer by you,  But we have not received item at warehouse yet.<br>
Please return the item as soon as possible to warehouse so refund could be processed<br>
Regards,</div>

<div dir="ltr">Amani.</div>
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<blockquote class="freshdesk_quote">On Sat, 8 Apr at 6:08 AM <span class="separator">, Sadam anwar &lt;[email-masked]&gt; wrote: </span>

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<span class="separator">Hello r u sleep now no reply no action what's that</span><br>
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<div id="ymail_android_signature"><span class="separator"><a href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" id="ymail_android_signature_link" rel="noreferrer">Sent from Yahoo Mail on Android</a></span></div>
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<div><span class="separator">On Wed, 5 Apr 2023 at 9:05, Sadam Anwar</span></div>

<div><span class="separator">&lt;[email-masked]&gt; wrote:</span></div>

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<span class="separator">Dear I think I lost money because now almost one month no action its means not buy anything from your online  store</span><br>
 
<div id="yiv0959461737ymail_android_signature"><span class="separator"><a href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" id="yiv0959461737ymail_android_signature_link" rel="noreferrer" target="_blank">Sent from Yahoo Mail on Android</a></span></div>
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<div><span class="separator">On Wed, 5 Apr 2023 at 9:01, Landmark Group</span></div>

<div><span class="separator">&lt;[email-masked]&gt; wrote:</span></div>
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<div dir="ltr"><span class="separator">Hi Sadam anwar,</span></div>

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<div dir="ltr"><span class="separator">Thank you for reaching out to Max and giving us the opportunity to assist you.</span></div>

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<div><span class="separator">We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</span></div>

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<div><span class="separator">We request you to please allow us some time so we can work on this and do the needful.</span></div>

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<span class="separator">We appreciate your patience.</span><br>
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<div style="margin-top:0px"><span class="separator">Thank You,<br>
Max Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5841470