Subject: New Reply Received - late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 12:11:16 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  late delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/nLWvAXfyMcrfAn3R1TnKVQ~~/AALN9wA~/RgRmF9NhPVcDc3BjQgpkLuGfNmTWF_sDUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear Team, <br>
<br>
As per our system, we have received 1 carton for this order and it was delivered to the receiver listed. Kindly confirm if the customer may have another order that is still pending. <br>
<br>
Best Regards,
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>12/4/2023 4:03 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#6022859] - late delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div>Hi Team,</div>

<div>Problem Statement: Proof of Delivery</div>

<div>Order ID: 6819537513</div>

<div>AWB: SD010287960</div>

<div>Assistance Required: Need Proof of Delivery</div>

<div>Issue Description: The customer is saying he did not receive the order. Kindly share POD.</div>

<div>Thank you for your help!</div>

<div>Regards,<br>
Reenad Alosaimi</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/S8G25y1wdrWdJ8BWpH3IFw~~/AALN9wA~/RgRmF9NhPlcDc3BjQgpkLuGfNmTWF_sDUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6022859