Subject: New Reply Received - Re: استلمنا طلبك للإرجاع.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 17:04:32 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Re: استلمنا طلبك للإرجاع.   Ticket comment <div style="direction: rtl">متى يتم استرداد مبلغ المسترجعات ؟؟؟ </div>
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<div dir="rtl">‫أُرسلت من الـ iPhone‬</div>
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<blockquote>‫في ١٩‏/٠٣‏/٢٠٢٣ الساعة ٦:٠٠ م، كتب/كتبت ‏Babyshop ‏&lt;[email-masked]&gt;:‬<br>
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إليك الخطوات القادمة المطلوبة منك. </td>
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<td style="padding:35px 0 0 5px"><a href="https://www.babyshopstores.com/ae/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_ar" style="display:inline-block" rel="noreferrer"><img style=" border:0; margin:0" alt=" Babyshop logo" src="https://i1.lmsin.net/website_images/ar/current/emails/logo-babyshop.png" width="90"></a></td>
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<td colspan=" 2" style="padding:15px 0 0 0">حمّل تطبيقاتنا الآن</td>
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<a href="https://itunes.apple.com/ae/app/id1161312755" target="_blank" rel="noreferrer"><img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
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<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_ar" target="_blank" rel="noreferrer"><img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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<td align=" left" style="padding:2px 10px 0 0"><a href="https://itunes.apple.com/ae/app/id1161312755" style="text-decoration:none;color:#202020" rel="noreferrer">ايفون</a></td>
<td align=" right" style="padding:2px 0 0 10px"><a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_ar" style="text-decoration:none;color:#202020" rel="noreferrer">اندرويد</a></td>
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<span class="navMenu"><a href="https://www.babyshopstores.com/ae/ar/department/clothing?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_ar" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">ملابس</a></span>
<span class="navMenu"><a href="https://www.babyshopstores.com/ae/ar/department/babygear?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">معدات
 الأطفال</a></span> <span class="navMenu"><a href="https://www.babyshopstores.com/ae/ar/department/nurseryandfeeding?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">الحضانة
 والتغذية</a></span> <span class="navMenu"><a href="https://www.babyshopstores.com/ae/ar/department/toys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">الألعاب</a></span>
<span class="navMenu"><a href="https://www.babyshopstores.com/ae/ar/mommys-monday?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">اثنين
 الأمهات</a></span> </td>
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استلمنا طلبك للإرجاع </div>
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هلا محمد المالكي، نشكرك على التواصل معنا. إليك كيف ستتم عملية الإرجاع <span style="color:#00b9e5; text-decoration: none">
1004072905</span> للطلب <span style="color:#00b9e5; text-decoration: none">6813708850</span>
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سيقوم شريك التوصيل الخاص بنا باستلام المنتج منك خلال 2-5 أيام عمل. </div>
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<strong>تفاصيل الطلب</strong> </td>
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السعر الكلي</div>
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الوصف</div>
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المنتج</div>
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20.38 ريال</td>
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<strong>محل الاطفال</strong>
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<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="right">بنطلون ليقنز سادة بخصر مطّاطي من جونيورز
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اللون:أسود</td>
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المقاس: 9-8 سنوات</td>
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الكمية:1</td>
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<td align="right"><a href="%24conceptsiteUrl/p/165107384?%24utmURL" rel="noreferrer"><img alt="" src="https://media.centrepointstores.com/i/centrepoint/Z55-A9-14-052BLACKDARK-Z55-A9-14-052-AW22130922_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=95&amp;sm=c" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px">
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20.38 ريال</td>
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<strong>محل الاطفال</strong>
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<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="right">بنطلون ليقنز سادة بخصر مطّاطي من جونيورز
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اللون:أزرق</td>
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المقاس: 9-8 سنوات</td>
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الكمية:1</td>
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<td align="right"><a href="%24conceptsiteUrl/p/165107433?%24utmURL" rel="noreferrer"><img alt="" src="https://media.centrepointstores.com/i/centrepoint/Z55-A9-14-052BLUEDARK-Z55-A9-14-052-AW22130922_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=95&amp;sm=c" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px">
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72.25 ريال</td>
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<strong>محل الاطفال</strong>
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<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="right">بنطلون رياضي بخصرمطاطي من جونيورز
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اللون:أسود</td>
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المقاس: 8-7سنوات</td>
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الكمية:2</td>
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<td align="right"><a href="%24conceptsiteUrl/p/160175294?%24utmURL" rel="noreferrer"><img alt="" src="https://media.centrepointstores.com/i/centrepoint/R304-104BLACKDARK-R304-104-W17BS01_01-2100.jpg?v=2&amp;fmt=auto&amp;h=150&amp;w=150&amp;qlt=95&amp;sm=c" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px">
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<strong>113 ريال</strong> </td>
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المجموع</td>
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<h4 style="margin:0; font-size:18px;direction: rtl">1- وضّب مرتجعاتك</h4>
<div style="margin:10px 0 0 0; font-size:15px; line-height: 19px;direction: rtl">يرجى تضمين الفاتورة، بطاقات السعر، وأي معلومات خاصة بالضمان.
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<h4 style="margin:0; font-size:18px;direction: rtl">2- قمّ بتسليم مرتجعاتك إلى مندوب الشحن</h4>
<div style="margin:10px 0 0 0; font-size:15px; line-height: 19px;direction: rtl">سيقوم شريك التوصيل الخاص بنا باستلامه منك في عنوانك.</div>
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<h4 style="margin:0; font-size:18px;direction: rtl">3- استَردّ قيمة المرتجعات</h4>
<div style="margin:10px 0 0 0; font-size:15px; line-height: 19px;direction: rtl">سيتم إصدار المبلغ بعد استلامنا للمنتج في مخازننا وإجراء فحص الجودة.
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<h4 style="margin:0; font-size:18px;text-align: right;direction: rtl">كيف أستردّ قيمة المرتجعات؟</h4>
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<li style="margin:10px 0 0 0; font-size:15px; line-height: 19px">إذا كنت قد دفعت نقدًا عند الاستلام، سيتم إيداع المبلغ المسترد في حساب "رصيدي" الخاص بك تحت حسابك.</li>
<li style="margin:10px 0 0 0; font-size:15px; line-height: 19px">إعادة المبلغ المسترد إلى بطاقة الائتمان أو بطاقة الخصم المباشر يحتاج إلى 7-14 يوم عمل قيد الإجراء.</li>
<li style="margin:10px 0 0 0; font-size:15px; line-height: 19px">سيتم إعادة أي مبلغ مسترد تم إنفاقه عبر شكرنز، قسائم الهدايا أو قسائم الإرجاع إلى حساب "رصيدي" الخاص بك.</li>
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<td style="padding: 0 15px 15px 0; font-size: 15px; font-weight: bold; text-align: right; color: #242428">
<span class="aligntext">هل تريد المساعدة؟ تواصل معنا</span>
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<td align="center">
<div class=" getintouch-block" style="max-width: 285px; display: inline-block; padding: 0; width: 100%">
<table border="0" width=" 100%" class=" getintouch" align=" center" style="border: 1px
					solid #eeeeee; max-width: 290px; min-height: 95px;background-color:
					f9f9f9">
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<td width="100%" align="right">
<table border=" 0" cellspacing="0" cellpadding=" 0" width="100%" style="padding: 13px">
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<td style="font-size: 11px; padding-right: 20px">
<div style="margin: 0; padding: 0; line-height: 20px; text-align: right">
<strong>.تواصل معنا على
</strong>الشبكة الاجتماعية المفضلة لديك</div>
</td>
<td><a href="https://www.facebook.com/BabyshopArabia" target="_blank" rel="noreferrer"><img src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" alt="facebook" width=" 38"></a></td>
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</td>
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</tbody>
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</div>
<div class=" getintouch-block" style="max-width: 285px; display: inline-block; padding: 0; width: 100%">
<table border="0" width=" 100%" class=" getintouch" align=" center" style="border: 1px
					solid #eeeeee; max-width: 290px; min-height: 95px;background-color:
					f9f9f9">
<tbody>
<tr>
<td width="100%" align="right">
<table border=" 0" cellspacing="
								0" cellpadding=" 0" width="100%" style="padding: 13px">
<tbody>
<tr>
<td style="font-size: 11px; padding-right: 20px">
<div style="margin: 0; padding: 0; line-height: 20px; text-align: right; direction: rtl">
<strong>أرسل لنا بريد إلكتروني الآن</strong> وسنقوم بالرّد عليك في أقرب وقت.</div>
</td>
<td><a href="mailto:[email-masked]?Body=Contacted" target="_blank" rel="noreferrer"><img src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" alt=" mailus" width=" 38"></a></td>
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</tbody>
</table>
</td>
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</tbody>
</table>
</div>
</td>
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<tr>
<td width="100%" align="center">
<div class=" getintouch-block" style="max-width: 285px; display: inline-block; padding: 0; width: 100%">
<table border="0" width=" 100%" class=" getintouch" align=" center" style="border: 1px
					solid #eeeeee; max-width: 290px; min-height: 95px;background-color:
					f9f9f9">
<tbody>
<tr>
<td width="100%" align="right">
<table border=" 0" cellspacing="0" cellpadding=" 0" width="100%" style="padding: 13px">
<tbody>
<tr>
<td style="font-size: 11px; padding-right: 20px">
<div style="margin: 0; padding: 0; line-height: 20px; text-align: right">
<strong style="display: inline-block">800-1111027 اتصل بنا على</strong>
<br>
7 أيام في الأسبوع ، من 07:00 صباحًا إلى 12:00 صباحً</div>
</td>
<td><img src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" alt=" call" width=" 38"></td>
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</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<div class=" getintouch-block" style="max-width: 285px; display: inline-block; padding: 0; width: 100%">
<table border="0" width=" 100%" class=" getintouch" align=" center" style="border: 1px
					solid #eeeeee; max-width: 290px; min-height: 95px;background-color:
					f9f9f9">
<tbody>
<tr>
<td width="100%" align="right">
<table border=" 0" cellspacing="0" cellpadding=" 0" width="100%" style="padding: 13px">
<tbody>
<tr>
<td style="font-size: 11px; padding-right: 20px">
<div style="margin: 0; padding: 0; line-height: 20px; text-align: right">
<strong>babyshoparabia@</strong> غرّد لنا بصفحتنا على تغريد</div>
</td>
<td><a href="https://twitter.com/babyshoparabia" target="_blank" rel="noreferrer"><img src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" alt=" twitter" width=" 38"></a></td>
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<td class="two-column" style="padding: 5px 0 0 0; background: #eeeeee" align="center">

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<td align="right"><span style="font-size:11px; color:#848483">© 2017 ريتيل وارلد ليمتد
</span></td>
<td> </td>
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<td style=" text-align:left; width:100%" align="left"><span style="font-size:11px;color:#848483"><a href="https://www.babyshopstores.com/ae/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_ar" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">سياسة
 الخصوصية</a>  | <a href="https://www.babyshopstores.com/ae/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_ar" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">
الشروط والأحكام</a> </span></td>
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</blockquote>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5886816