Subject: Note Added - [#5687683] Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 09:07:12 +0000

Hi ,    Sanket Sable added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5687683    Subject:  Product information   Requester: السلام عليكم    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">What is the issue with product. In image product looks fine.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Sanket Sable</div>
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<div class="MsoNormal">Omni Channel Manager, Centrepoint </div>
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<div class="MsoNormal">Mob. +971-521455465</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, February 19, 2023 12:30 PM<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5687683] - Product information</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Dear Sanket,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Problem Statement:  WWD DAMAGED ITEM<br>
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Order ID: 6185271149<br>
Tracking ID: 618527114922999991<br>
Item ID: 164623271<br>
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Assistance Required: Damaged Item Received Neer an approve for return</span></div>
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Issue Description: The customer emailed us informing us that he received the item on 28/11/20221 but the item they received is damaged, the customer also provided us a picture of the damaged item (attached).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Note: the problem with the item is that it doesn't keep the time, the watch keeps delaying the time.<br>
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Kindly check and assist.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Sun, 19 Feb at 8:52 AM
<span class="separator">, السلام عليكم &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#00AFA9'>التجارة: إعادة السلعة المعيبة واسترجاع ثمنها حق تكفله الأنظمة للمستهلك</span><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#00AFA9'><div></div></span>
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<span style='font-size:10.5pt;font-family:"inherit",serif;color:#00AFA9;border:none windowtext 1.0pt;padding:0in'> 14
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#00AFA9;border:none windowtext 1.0pt;padding:0in'>ذو</span><span style='font-size:10.5pt;font-family:"Cambria",serif;color:#00AFA9;border:none windowtext 1.0pt;padding:0in'> </span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#00AFA9;border:none windowtext 1.0pt;padding:0in'>الحجة</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#00AFA9;border:none windowtext 1.0pt;padding:0in'>
 1440</span>
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<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#666666'>​تؤكد </span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>وزارة</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>التجارة</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>والاستثمار</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>على</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>حفظ</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>حقوق</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>المستهلك</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>وتوفير</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>الحماية</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>اللازمة</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>له</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>في</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>العمليات</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>التجارية،</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>من</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>خلال</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>أنظمة</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>حماية</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>المستهلك</span><span style='font-size:10.5pt;font-family:"Cambria",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'> </span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>التي</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>سنتها</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>لحفظ</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>حقوق</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>المستهلكين،</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>ومنها</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>نظام</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>مكافحة</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>الغش</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'> </span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>التجاري</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'> </span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>ونظام</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>العلامات</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>التجارية،</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>وفي</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>هذا</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>الاطار</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>يحق</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>للمستهلك</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>إذا</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>اشترى</span><span style='font-size:10.5pt;font-family:"Cambria",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'> </span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>سلعة</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>أتضح</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>انها</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>معيبة</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>أو</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>مغشوشة</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>أو</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>مقلدة،</span><span style='font-size:10.5pt;font-family:"Cambria",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'> </span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>ارجاعها</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>واسترداد</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>المبلغ</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>الذي</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>دفعه</span><span style='font-size:10.5pt;font-family:"inherit",serif;color:#333333;border:none windowtext 1.0pt;padding:0in'>. </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#666666'>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>ويعد</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>بيع</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>منتجات</span><span style='font-size:10.5pt;font-family:"Cambria",serif'>​ </span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>معيبة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>ومغشوشة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>أو</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>مقلدة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>لعلامات</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تجارية</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>مخالفة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>لأنظمة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>حماية</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>المستهلك،</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>يعاقب</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>عليها</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>النظام</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>بغرامة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تصل</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>لمليون</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>ريال</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>أو</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>بالسجن</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>لمدة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تصل</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>لثلاث</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>سنوات</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>أو</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>بهما</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>معا</span><span style='font-size:10.5pt;font-family:"inherit",serif'>.</span><span style='font-size:10.5pt;font-family:"Cambria",serif'> </span><span style='font-size:10.5pt;font-family:"inherit",serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>كما</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تستقبل</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الوزارة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>بلاغات</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>وشكاوى</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>المستهلكين</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>بهذا</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الخصوص</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>على</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الرقم</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الموحد</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>للبلاغات</span><span style='font-size:10.5pt;font-family:"Cambria",serif'> </span><span style='font-size:10.5pt;font-family:"inherit",serif'>(1900)</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>،</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>و</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تطبيق</span><span style='font-size:10.5pt;font-family:"inherit",serif'> "</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>بلاغ</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تجاري</span><span style='font-size:10.5pt;font-family:"inherit",serif'>"
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>وموقع</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الوزارة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الالكتروني</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>وحساباتها</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>على</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>مواقع</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>التواصل</span><span style='font-size:10.5pt;font-family:"inherit",serif'>.</span><span style='font-size:10.5pt;font-family:"Cambria",serif'> </span><span style='font-size:10.5pt;font-family:"inherit",serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>وتنوه</span><span style='font-size:10.5pt;font-family:"Cambria",serif'> </span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>وزارة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>التجارة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>والاستثمار</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>انها</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>وبحسب</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>اختصاصها</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تقوم</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>بالرقابة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>على</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>العروض</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>التجارية</span><span style='font-size:10.5pt;font-family:"Cambria",serif'> </span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>للمتاجر</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>والمنصات</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الإلكترونية</span><span style='font-size:10.5pt;font-family:"Cambria",serif'> </span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>ومواقع</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>التواصل</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الاجتماعي،</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>والتحقق</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>من</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>نظاميتها</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>وعدم</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>مخالفتها</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>لأنظمة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>حماية</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>المستهلك،</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>ومطابقتها</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>للواقع،</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>ومباشرة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>بلاغات</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>وشكاوى</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>المستهلكين</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الواردة</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>إليها،</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>وتطبيق</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الإجراءات</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>النظامية</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>بحق</span><span style='font-size:10.5pt;font-family:"inherit",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>المخالفين</span><span style='font-size:10.5pt;font-family:"inherit",serif'>.</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">في الجمعة، ١٧ فبراير ٢٠٢٣, ٢:١٣ م Rashed abdlwahab &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">مافي أي رد منكم
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">طلبت مقاطع فيديو</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">الحل يامسلم</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">في الخميس، ١٦ فبراير ٢٠٢٣, ٨:٠٢ م Rashed abdlwahab &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; كتب:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">هذا الفيديو</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">في الخميس، ١٦ فبراير ٢٠٢٣, ١:٤٧ م Rashed abdlwahab &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; كتب:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">زودني برقم الوكيل لهذه الساعة وموقع شركتهم
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">او أي طريقة تواصل للصيانة او ارجاعها للوكيل</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">في الخميس، ١٦ فبراير ٢٠٢٣, ١:٤٦ م Rashed abdlwahab &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; كتب:</span></div>
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<span style="font-size:9.5pt;font-family:-Apple-System">6185271149</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">في الخميس، ١٦ فبراير ٢٠٢٣, ١:٤٥ م Rashed abdlwahab &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; كتب:</span></div>
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<span style="font-size:9.5pt;font-family:-Apple-System">والحل الساعة مضروبة</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<div class="MsoNormal"><span style="font-size:9.5pt;font-family:-Apple-System">توقيت غير مضبوط وكلما عملت لها ضبط للوقت </span></div>
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<div class="MsoNormal"><span style="font-size:9.5pt;font-family:-Apple-System">ترجع للتخريف في الوقت</span></div>
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<div class="MsoNormal"><span style="font-size:9.5pt;font-family:-Apple-System">وانتم تقول 14يوم للارجاع</span></div>
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<div class="MsoNormal"><span style="font-size:9.5pt;font-family:-Apple-System">أنا ماشفت العطل هذا في 14يوم </span></div>
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<div class="MsoNormal"><span style="font-size:9.5pt;font-family:-Apple-System">الان شوف صيانتها وين شركتها والا ترجعو فلوسي </span></div>
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<div class="MsoNormal"><span style="font-size:9.5pt;font-family:-Apple-System">حسبي الله ونعم الوكيل </span></div>
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<div class="MsoNormal"><span style="font-size:9.5pt;font-family:-Apple-System">والا بشتكي عليكم على الرقم الموحد لحماية المستهلك في وزارة التجارة </span></div>
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<div class="MsoNormal"><span style="font-size:9.5pt;font-family:-Apple-System">لنه مافي تحاوب وتفاهم تحب المشكلة</span></div>
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<div class="MsoNormal"><span style="font-size:9.5pt;font-family:-Apple-System">كيف تبيع منتج مضروب ولا له أي مرجع</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">في الخميس، ١٦ فبراير ٢٠٢٣, ١:٢٩ م Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; كتب:</span></div>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا عميلنا العزيز،</span><span dir="LTR" style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span> </span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لتواصلك معنا ومنحنا الفرصة لخدمتك،</span>
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<span lang="AR-SA" style="font-size:10.5pt"> </span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر بشدة عن أي إزعاجات قمت بمواجهتها، هذه بالتأكيد ليست التجربة التي نريدها لعملائنا عندما يتسوقون معنا،</span>
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<span lang="AR-SA" style="font-size:10.5pt"> </span>
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<span lang="AR-SA" style="font-size:10.5pt">نطلب من فضلك أن تزودنا برقم الطلب، واسم المنتج كما هو في موقعنا، بالإضافة لصور لتبيين الخلل الحاصل في المنتج، وسنكون سعيدين لتقديم المساعدة.</span>
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<span lang="AR-SA" style="font-size:10.5pt"> </span>
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<span lang="AR-SA" style="font-size:10.5pt">نتطلع للإستماع منك قريبا !</span>
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<span lang="AR-SA" style="font-size:10.5pt"> </span>
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<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">نأمل أن إجابتنا كانت مفيدة لك، نتمنى لك يومًا سعيدًا، إبقى بأمان !</span>
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<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">تحياتنا ,</span>
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<span dir="LTR" style="font-size:10.5pt;font-family:-Apple-System">Centrepoint</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span> فريق دعم العملاء.</span>
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<span lang="AR-SA" style="font-size:10.5pt"> </span>
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<span style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5687683:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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