Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 12:31:15 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Delivery  Ticket comment <div>A courier has contacted with me on this number but the order isn’t delivered yet. Thanks. <br>
<br>
</div>
<div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br>
<blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 15 Feb 2023, at 14:19, Max &lt;[email-masked]&gt; wrote:<br>
<br>

</div>
<blockquote>
<div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5710146</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Reenad Alosaimi : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Mai,<br>
<br>
Thank you for reaching out to us and giving us the opportunity to serve you.<br>
<br>
We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (+966598700530). <br>
<br>
We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number so that we can arrange the delivery for you accordingly.<br>
<br>
We are looking forward to hear from you soon. Thank you for your help!</div>
</div>
<div dir="ltr">
<div>
<br>
</div>
<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box">
<span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Max </span>Support
 Team</div>
</div>
</div>
<div></div>
<div>
<br>
</div>
<br>

</div>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5710146