Subject: Note Added - [#5696741] مشكلة في الإرجاع
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 07:38:07 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5696741    Subject:  مشكلة في الإرجاع   Requester: ÙÙØµÙ Ø¹Ø¨Ø§Ø³    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM7037D2C2DD454D41880AC40E7C069BB9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Cpr5</span></a>
<a id="OWAAM183E49F96AFC413E9D870DF6466390E3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr5 Centrepoint</span></a>
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<div class="MsoNormal">Please find the attached invoice.</div>
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<div class="MsoNormal">Kindly check the CCTV for customer returning the item and confirm to us ASAP.</div>
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<div class="MsoNormal">Order ID: 6197772277</div>
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<div class="MsoNormal">Store Code: 21043</div>
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<div class="MsoNormal">Date: 23 – 01 – 2023 </div>
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<div class="MsoNormal">Time: 8:14 PM</div>
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<div class="MsoNormal">Item returned:</div>
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<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">164374972 - Juniors Oxo High Chair<div></div>
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<div class="MsoNormal"><img width="219" height="309" style="width:2.2777in;height:3.2152in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTg3ODk3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.F6ncFiUc_QDXOODPCJ57KzB3yNuZ28-L6kOyApuuBHs" data-id="2044011878970"></div>
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<div class="MsoNormal">Thanks </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, February 13, 2023 8:49 AM<br>
<b>To:</b> Nusaybah Alzuman &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5696741] - <span lang="AR-SA" dir="RTL">مشكلة في الإرجاع</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late refund<br>
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Order ID:  ​6197772277<br>
​Item ID: 164374972</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Assistance Required: Need urgent Refund<br>
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Issue Description: the customer reported that she returned her items on 23/1/2023 to the store as per the attached receipt. Kindly check and do the needful to refund the customer.<br>
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Thank you for your help</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 12 Feb at 6:03 PM
<span class="separator">, ÙÙØµÙ Ø¹Ø¨Ø§Ø³ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تم إرسال صورة لإيصال الإرجاع المستلم من المحل
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">لاأعرف اين هو بالضبط الرقم الذي تقصدونه</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تاريخ الإرجاع ٢٣ يناير</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">عدد المنتجات ١ </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">في الأحد، ١٢ فبراير ٢٠٢٣, ١١:٣٠ ص</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>
 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:</span>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا مها,</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا لتواصلك معنا,</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt"> نعتذر لك عن الازعاج الذي تسببنا به </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نعتذر بصدق عن أي إزعاج، الرجاء تزويدنا برقم بوليصة الإرجاع والتاريخ الذي تم تسليم المنتج فيه وعدد المنتجات حتى نتمكن من مساعدتك وفقًا لذلك.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">لا تتردد في التواصل معنا إذا كنت بحاجة إلى مزيد من المساعدة.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقاؤك ،</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5696741:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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