Subject: Note Added - [#5604672] Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 13:50:02 +0000

Hi ,    Marah Bishany added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5604672    Subject:  Delivery   Requester: نجيب السيد السيد الفرنوانى    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr" style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Apologize to the customer and tell them we understand their frustration and this is definitely not the kind of experience we want for them. However, the refund has already been processed and the items has already been returned to us by the courier. As mentioned in our previous email once the courier has returned the items to us we are not able to reship the items. Also, we have already shared your feedback and complaint with the courier to ensure such instance does not repeat in future.</div></div>