Subject: New Reply Received - Fwd: Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 08:57:19 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Fwd: Refund  Ticket comment <div><div><div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMDA2NDcwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.AYSZ8Zt2Psmq9zjwBBswZPr8omJXoWIhHuPXNyQWHLw" data-id="2044010064700" style="width:750px;max-width:100%"></div>Good morning,</div>
<div dir="auto">Please see the attached receipt.</div>
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<div dir="auto">I called already the call center and gave this  order number 6196421444, a call center agent said there is no request regarding my refund, as I returned the product in Centre point sulaymaniya and they give this receipt to me and wait for 10 days unfortunately more than 10 days I did’nt received in my account.I went there already in Centerpoint Sulayamaniya as a call center agent told me to go there, the staff in the centrepoint  again told me to call the call center.</div>
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<div dir="auto">I don’t to whom I will talk regarding this matter.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 23 Jan 2023 at 8:22 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Fe Pulido,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for getting in touch with us.<br><br>​We sincerely apologize for any inconvenience caused We would like to inform you that we have checked the following email address: We cannot find any request. We kindly request you to provide us with your order number so that we may assist you accordingly.<br><br>Please provide us with more details to further assist you.<br><br>Looking forward to hearing from you.</div>
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<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;box-sizing:border-box;display:inline!important;background-color:rgb(255,255,255);color:rgb(0,0,0)'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5616583