Subject: Note Added - [#5552446] late WWD
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 06:51:35 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5552446    Subject:  late WWD   Requester: السلام عليكم    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM3749C57A260C46ADBD3966CB9D25D852" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Harun</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Since the area is restricted, please cancel the order &amp; process refund.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM5605BEDB400E40E9905FAEB925F13548" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@BabyShop Support Team</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please update customer on the concern.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> Harun Rashid &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, 8 January 2023 6:33 PM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;; BabyShop Support Team &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; ccbackoffice &lt;[email-masked]&gt;; Yousuf Mohammed &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5552446] - late WWD</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM1844B55ECC454278AF5045AEA5F9F2C3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@BabyShop Support Team</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US">Please check the below order status already scheduled on 03<sup>rd</sup>-Jan-23 at Abha but our delivery
<span style="background:yellow;mso-highlight:yellow">team has updated out of Abha area was “Tanuma “restricted area and team don’t deliver</span>. Kindly advise.</span></div>
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<span lang="EN-US"><img width="837" height="50" style="width:8.7166in;height:.525in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODkzNDUyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.B8cYSVEWm_JtbgzDjF_hDUFzpPOpz1S10_AtaVkDhp8" data-id="2044008934528"></span><span lang="EN-US"></span>
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<span lang="EN-US"><img width="832" height="47" style="width:8.6666in;height:.4916in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODkzNDUyOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GNZbaKJnOrmb8lbSdUs2BMMEJtHrFxK2JvZxAsYJ_fA" data-id="2044008934529"></span><span lang="EN-US"></span>
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<span lang="EN-US"><img width="630" height="412" style="width:6.5666in;height:4.2916in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODkzNDUzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6kbM2zCZMZARgvEQ1TMTXdAu5ZABymvxykgPpkSAv7I" data-id="2044008934530"></span><span lang="EN-US"></span>
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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Thanks &amp; Regards,</span></b></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Harun</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>JED-BS-GDMS-COD</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Mob-0571180621</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Ext<span style="color:black">-2113</span></span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Abadi",sans-serif;color:black'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, January 8, 2023 3:57 PM<br>
<b>To:</b> Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5552446] - late WWD</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<strong><u><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Reminder</span></u></strong><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
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Problem Statement – Late Delivery WWD<br>
Order ID - 6194276639<br>
Item ID - 158119986 + 154563090<br>
Tracking ID: N/A<br>
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Assistance Required – Need urgent delivery<br>
Order placed on : Dec 31, 2022<br>
Was expected to be delivered on: Jan 03, 2023<br>
Re-Scheduled On: N/A<br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was placed on Dec 31, 2022, but till now the order has not been delivered to the customer so we request you arrange delivery on a priority basis.</span>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 7 Jan at 8:38 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement – Late Delivery WWD<br>
Order ID - 6194276639<br>
Item ID - 158119986 + 154563090<br>
Tracking ID: N/A<br>
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Assistance Required – <strong><span style='font-family:"Segoe UI",sans-serif'>Need urgent delivery</span></strong><br>
Order placed on :Dec 31, 2022<br>
Was expected to be delivered on: Jan 03, 2023<br>
Re-Scheduled On: N/A<br>
Assistance Required: Need Urgent Delivery</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
Issue Description: The order was placed on Nov 27, 2019 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</span></div>
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Thank You,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Aseel Qiad </span></div>
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</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">5552446:1125156</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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