Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Jan 2023 18:32:13 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hello Robots of Centrepoint! </div>
<div>Where are your pick up agents? </div>
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<div>Till date no one came or called from your end. I'm giving you 1 last chance. This time I don't get my refund with 2 days then I'm going to hire a lawyer to drag you to court.</div>
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<div>Thanks<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 23 Dec 2022 at 2:32 pm, sudarshan singh</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6350411966"><div>Hope the attachments ring the bell.<div><br></div>
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<div class="yiv6350411966yahoo-compose-assist-image-card yiv6350411966ymail-android-inline-img-container yiv6350411966ymail-card">
<img id="yiv6350411966ymail_attachmentId7a65a96f-3689-4160-8276-3b9995e844d7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODkxNzkxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kb9n0ht_vubxXQOfaPJIdy4NahY8T3--2-1W2oFLjL0" data-id="2044008917916" style="width:100%;max-width:800px" class="yiv6350411966inline-image-global yiv6350411966inlined-image-cid-7a65a96f-3689-4160-8276-3b9995e844d7"><br>
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<img id="yiv6350411966ymail_attachmentId27d37758-4e09-40f0-8b55-a456b3ec563d" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODkxNzkxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.G8bGEr-x_UNu-Ssfx2SYvGo2xSVUNc-q0rNEzrEB54Y" data-id="2044008917917" style="width:100%;max-width:800px" class="yiv6350411966inline-image-global yiv6350411966inlined-image-cid-27d37758-4e09-40f0-8b55-a456b3ec563d"><br>
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<br><br><br><br><div id="yiv6350411966ymail_android_signature"><a rel="noreferrer" id="yiv6350411966ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv6350411966yqt78597" class="yiv6350411966yqt5392072313"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Fri, 23 Dec 2022 at 2:23 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv6350411966"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5470760</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Batool Alotibi : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Singh.sudarshan,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We apologize for the inconvenience caused.  We would like to inform you since you are reaching to us after a long time the previous return request was deleted hence we are asking you to share the details again .Also the image you share are of the recent conversations. <br><br>We are looking forward to hear from you soon. Thank you for your help!<div id="yiv6350411966yqtfd37904" class="yiv6350411966yqt8021969010">
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<div id="yiv6350411966yqtfd92863" class="yiv6350411966yqt8021969010"><div dir="ltr"><div style="margin-top:0px">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Centrepoint </span>Support Team</div></div></div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5470760