Subject: Note Added - [#5517872] Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 15:12:14 +0000

Hi ,    Zainul Hasan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5517872    Subject:  Delivery   Requester: شمس محمد غندورة    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dears, </div>
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<div class="MsoNormal">We attempted 3 times; will attempt once more on Sunday. </div>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, January 5, 2023 7:51 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Zainul Hasan &lt;[email-masked]&gt;; Bm olmriyadh &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Faiz Alam &lt;[email-masked]&gt;; Poovanna KBelliyappa &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5517872] - Delivery</div>
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<a id="OWAAM0C1F56978F1F4910B16AFD15DB4EB9B9" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a>
<a id="OWAAMA1C80233C8DD4FB9ACAB8C25E4154405" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Zainul</span></a>,</div>
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<div class="MsoNormal">Order ID: 6193227792</div>
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<div class="MsoNormal">Tracking ID: FP1227220001885</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODgwOTg5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6uVH4QLJCWAcDoLGZWujwod04uedaEO4H5T4JZm_Itk" data-id="2044008809891" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry <br>
<b>Sent:</b> Wednesday, January 4, 2023 9:32 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zainul Hasan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bm olmriyadh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faiz Alam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Poovanna KBelliyappa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5517872] - Delivery</div>
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<div class="MsoNormal">Hi <a id="OWAAM96E7C450282E4A749CD90A6659AE418E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a>
<a id="OWAAMC076F879AF8743A9B88E5C7E562AE0C4" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Zainul</span></a>,</div>
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<div class="MsoNormal">Reminder for order delivery.</div>
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<div class="MsoNormal">Order ID: 6193227792</div>
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<div class="MsoNormal">Tracking ID: FP1227220001885</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODgwOTg5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6uVH4QLJCWAcDoLGZWujwod04uedaEO4H5T4JZm_Itk" data-id="2044008809891" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, December 29, 2022 7:03 PM<br>
<b>To:</b> Olm Riyadh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bm olmriyadh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5517872] - Delivery</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5517872" rel="noreferrer">#5517872</a> </span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
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Problem Statement: Late delivery<br>
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Order Date: 26/12/2022<br>
Order ID: 6193227792<br>
Tracking ID: FP1227220001885<br>
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Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on 27/12/2022 but still not delivered to customer.<br>
Please deliver the order on priority.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Max </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 28 Dec at 10:19 PM
<span class="separator">, شمس محمد غندورة &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">حي قرطبة شارع الحمودية ڤيلا رقم ١٢  بداية طريق الثمامة خلف واجهة الرياض </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">علمآ بأنني ارسلت الموقع للسائق جوجل ماير مرفق به صورة لبوابة المنزل</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Wed, Dec 28, 2022 at 9:09 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<span lang="AR-SA" style="font-size:10.5pt">مرحباً عميلنا العزيز,<br>
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<span lang="AR-SA" style="font-size:10.5pt">شكراً لك على تواصلك معنا ومنحنا الفرصة لخدمتك.<br>
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<span lang="AR-SA" style="font-size:10.5pt">نطلب منك من فضلك إطلاعنا على العنوان الكامل ورقم الاتصال الذي تطلب التسليم من أجله حتى نتمكن من الاتصال بشريك البريد السريع وإبلاغه بنفس الشيء.<br>
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<span lang="AR-SA" style="font-size:10.5pt">نتطلع إلى الاستماع منك قريباً ونتمنى لك يوماًسعيداً! ابق بأمان!<br>
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<span lang="AR-SA" style="font-size:10.5pt">تحياتنا ,</span>
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<span dir="LTR" style="font-size:10.5pt;font-family:-apple-system">Max</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span> فريق دعم العملاء.</span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5517872:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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