Subject: Note Added - [#5538252] late WWD
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 03:56:04 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5538252    Subject:  late WWD   Requester: Banoon14    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM6ABFDB61C77942D597EBA2CC9AA11B03" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>
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<div class="MsoNormal">Already has been cancelled updated in GDMS due to restricted area issue
<span style="background:yellow;mso-highlight:yellow">but COD-MODE order no need to refund.</span>
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<div class="MsoNormal"><img width="968" height="316" style="width:10.0833in;height:3.2916in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODY4MzY1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lduEY4Mg8Pype_-cdTsTd4IMcpXsQ0JoCxu-VWN4inE" data-id="2044008683655"></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Thanks &amp; Regards,</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Harun</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>JED-BS-GDMS-COD</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Mob-0571180621</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Ext<span style="color:black">-2113</span></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Ankkur Gupta &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, January 4, 2023 6:03 PM<br>
<b>To:</b> Harun Rashid &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; ccbackoffice &lt;[email-masked]&gt;; BabyShop Support Team &lt;[email-masked]&gt;; Bsj Nf &lt;[email-masked]&gt;; Yousuf Mohammed &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5538252] - late WWD</div>
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<div class="MsoNormal"><span lang="en-AE">Hi <a id="OWAAM003C40C195EA4166B1F071CE93FC1B59" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Harun</span></a>,</span></div>
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<div class="MsoNormal"><span lang="en-AE">Since the location is restricted, please cancel the order &amp; process refund.</span></div>
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<div class="MsoNormal"><span lang="en-AE">Hi <a id="OWAAMA7DE97FC24D94906B6E3BA2D1BCDA2EE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>,</span></div>
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<div class="MsoNormal"><span lang="en-AE">Please update on the concern to customer.</span></div>
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<div class="MsoNormal"><span lang="en-AE">Regards,<br>
Ankur</span></div>
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<b>From:</b> Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, 4 January 2023 6:54 PM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ccbackoffice &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BabyShop Support Team &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yousuf Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5538252] - late WWD</div>
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<div class="MsoNormal">Hi <a id="OWAAMD9D4C43E80814717ABB6934702F0C1B3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>
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<div class="MsoNormal">Please check the below order status order scheduled on 29<sup>th</sup>-Dec-22 at
<span style="background:aqua;mso-highlight:aqua">Abha but area was out of Abha “Wadi Al Dwasir” restricted area</span> and delivery team still not created DO in GDMS.Kindly advise.</div>
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<div class="MsoNormal"><img width="783" height="53" style="width:8.1562in;height:.552in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODY4MzY1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.C5aisnAVcIpGb6suUQs6Y_qXYqBeSrtOov9CSm5SM54" data-id="2044008683656"></div>
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<div class="MsoNormal"><img width="627" height="338" style="width:6.5312in;height:3.5208in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODY4MzY1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sJ2dBe0Tarkrn1ZYNig30nOifP-DINhAkp39t_0b3XM" data-id="2044008683657"></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Thanks &amp; Regards,</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Harun</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>JED-BS-GDMS-COD</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Mob-0571180621</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Abadi",sans-serif'>Ext<span style="color:black">-2113</span></span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, January 3, 2023 5:03 PM<br>
<b>To:</b> Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Harun Rashid &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5538252] - late WWD</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
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Problem Statement: Late delivery<br>
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Order Date: Dec 28, 2022<br>
Order ID: 6193661881<br>
Tracking ID: NA<br>
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Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on Dec 28, 2022 but still not delivered to the customer.<br>
Please deliver the order on priority.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Marah.</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5538252:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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