Subject: New Reply Received - my credit
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 14:26:52 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  my credit  Ticket comment <div dir="auto">Received with thanks</div>
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<div>On Wed, 4 Jan 2023 at 5:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5522797</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5522797<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Reenad Alosaimi : </div>
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<div dir="ltr">Hi Shehab,<br><br>
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<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">​Thank you for contacting us,<br><br> We apologize for the inconvenience caused<br><br>​Please confirm, has your issue been resolved?</div>
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<br>Feel free to contact us if you need further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5522797