Subject: Note Added - [#5522932] late c&c
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 13:04:25 +0000

Hi ,    Abhilash Kuttalam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5522932    Subject:  late c&c   Requester: Saron_2008    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Issue: Unable to receive order on Sahla
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Solution: error got resolved and the order updated "ready for customer pick up".</span></div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Abhi</div>
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<div>From: Max Exit5 &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, January 3, 2023 3:15 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Mariam Alhishl &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5522932] - late c&amp;c</div>
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<div class="MsoNormal">Dear Mr. Abhilash, </div>
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<div class="MsoNormal">Please look at the screenshot of the error showing in sahla while receiving the parcel.
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<div class="MsoNormal">Look at the red highlighted marked at the bottom part of the picture. 
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<div class="MsoNormal">Thanks and Regards </div>
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<div class="MsoNormal">Joseph Anis. </div>
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<b>From:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, January 03, 2023 3:03 PM<br>
<b>To:</b> Max Exit5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mariam Alhishl &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5522932] - late c&amp;c</div>
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<a id="OWAAM4407684F2E7C428D864B6D50308E1502" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Max Exit5</span></a> Joseph, please specify the exact error message so that I can
 help you better?</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Abhi</div>
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<b>From:</b> Max Exit5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, January 3, 2023 12:34 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mariam Alhishl &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5522932] - late c&amp;c</div>
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<div class="MsoNormal">Dear Mr. Abhilash, </div>
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<div class="MsoNormal"><span style="font-size:20.0pt">Reminder !!!</span></div>
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<div class="MsoNormal">Please look at this order, we have issue receiving the order.. However the parcel already hand over to the costumer. 
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<div class="MsoNormal">Thanks &amp; Regards </div>
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<div class="MsoNormal">Joseph Anis. </div>
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<b>From:</b> Max Exit5 <br>
<b>Sent:</b> Sunday, January 01, 2023 11:39 AM<br>
<b>To:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mariam Alhishl &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5522932] - late c&amp;c</div>
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<div class="MsoNormal">Dear Mr. Abhilash, </div>
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<div class="MsoNormal">We already hand over the order to the costumer yesterday, however there was issue in system upon receiving the order. Please look at the screen shot showing the error below. Kindly help us to rectify the order. 
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> 6192789075</span></div>
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<div class="MsoNormal">Thanks and Regards</div>
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<div class="MsoNormal">Joseph anis</div>
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<b>From:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, January 01, 2023 11:05 AM<br>
<b>To:</b> Max Exit5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mariam Alhishl &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5522932] - late c&amp;c</div>
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<a id="OWAAMCE28B2EACCF34E3A8023468E08AC21D3" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Max Exit5</span></a> please check and reply to all.
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Abhi</div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, December 30, 2022 2:27 PM<br>
<b>To:</b> Max Exit5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5522932] - late c&amp;c</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With reference to the order number:  6192789075</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store Code: Max60126</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The order is still showing ready to ship, please check and advise if the order is available at the store for pickup. If so, please contact the customer and handover their order.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5522932:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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