Subject: New Reply Received - Re: How easy was our returns process?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 22:54:09 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Re: How easy was our returns process?  Ticket comment <div dir="auto">Dear:<div dir="auto">          My concern is that Refunded amount which is in my account credit should be use in INSTORE shoping because in my case size of shoes,  if i order again it might be same issue (wrong size). Seconadly i must need to order 200 for free dilevery other wise i need to pay shiping charges.. <br><br><div dir="auto">Thanks &amp; regards, <br>Muhammad adnan.<br>Safety officer.<br>Contact No. +966580776516</div>
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<div>On Sat, Dec 17, 2022, 17:21 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5468304</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5468304<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Rana Almotri : </div>
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<div dir="ltr">Hi adnan abbasi,<br><br>Thankyou for getting in touch with us.</div>
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<div>Pleaseprovide us with the item link and the size you want so we can further assist you.</div>
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<div>Welook forward to hearing from you.</div>
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<div dir="ltr"><div>Thank You,<br style="box-sizing:border-box">Centrepoint Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5468304