Subject: Ticket Assigned - c&c
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 11 Dec 2022 11:25:00 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  c&c syed imran                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi syed imran, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6187639946 Bot:    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:12 PM, 11th Dec                   Reenad                   Hi Dear Customer, My name is Reenad .Thank you for contacting us. I will be happy to help you!           03:12 PM, 11th Dec                     syed imran                    Can i collect my order next week           03:13 PM, 11th Dec                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:13 PM, 11th Dec                   Reenad                   Please allow me a moment to check this for you.           03:16 PM, 11th Dec                   Reenad                   The good news is that your order has now arrived at the store for collection, and is ready for pick-up. The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.           03:18 PM, 11th Dec                   Reenad                   Is there anything else i can assist you with?           03:18 PM, 11th Dec                     syed imran                    Today is d last d to collect the order           03:18 PM, 11th Dec                     syed imran                    But i want to collect it next week           03:19 PM, 11th Dec                   Reenad                   Provide me with a copy of the email proving that today is the last day to order           03:21 PM, 11th Dec                     syed imran                    Ok           03:21 PM, 11th Dec                     syed imran                             03:23 PM, 11th Dec                   Reenad                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:23 PM, 11th Dec                   Reenad                   Is there anything else i can assist you with?           03:23 PM, 11th Dec                     syed imran                    No           03:24 PM, 11th Dec                     syed imran                    Thank u           03:24 PM, 11th Dec                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:24 PM, 11th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5447181