Subject: Ticket Assigned - late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 03 Dec 2022 13:48:51 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery ehab                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  ehab Bot:  Hi ehab, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6185800776 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD008732686     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0580217942            05:41 PM, 03rd Dec                   Reenad                   Hi Dear Customer, My name is Reenad .Thank you for contacting us. I will be happy to help you!           05:41 PM, 03rd Dec                     ehab                    Hello Reenad, I'm just wondering if you can help me to know when my package will arrive           05:41 PM, 03rd Dec                     ehab                    Because since few days the tracking status is the same           05:42 PM, 03rd Dec                     ehab                    6185800776           05:42 PM, 03rd Dec                     ehab                    This my order number           05:42 PM, 03rd Dec                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:43 PM, 03rd Dec                   Reenad                   Please confirm is the mobile number (+966506522849) correct?           05:45 PM, 03rd Dec                     ehab                    Yes is correct           05:45 PM, 03rd Dec                   Reenad                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           05:46 PM, 03rd Dec                     ehab                    Okay, thanks for your help           05:48 PM, 03rd Dec                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:48 PM, 03rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5400461