Subject: Ticket Assigned - Conversation with aliaan
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 01 Dec 2022 09:54:03 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aliaan aliaan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  aliaan Bot:  Hi aliaan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6187597084 Bot:    Your order status is Verifying payment     We'll let you know when it is confirmed.    You can easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0595211343            01:42 PM, 01st Dec                     aliaan                    Fast           01:45 PM, 01st Dec                   Reenad                   Hi Dear Customer, My name is Reenad .Thank you for contacting us. I will be happy to help you!\           01:46 PM, 01st Dec                     aliaan                             01:46 PM, 01st Dec                     aliaan                    I have place one order but it shoes two           01:46 PM, 01st Dec                     aliaan                    The one with the pending payment           01:47 PM, 01st Dec                     aliaan                    I need to cancel           01:47 PM, 01st Dec                     aliaan                    But it shows**           01:47 PM, 01st Dec                     aliaan                    Or it will be cancelled automatically?           01:48 PM, 01st Dec                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:48 PM, 01st Dec                   Reenad                   The order 6187597084 is under payment verification, and it will be confirmed or canceled within the next two hours, and you will receive a message when it is confirmed or canceled           01:49 PM, 01st Dec                     aliaan                    Alright thanks but its under payment verification because i dont have money in it           01:51 PM, 01st Dec                     aliaan                    As i already payed for the one order           01:51 PM, 01st Dec                     aliaan                    Thanks           01:52 PM, 01st Dec                   Reenad                   The order 6187597084 is under payment verification, and it will be confirmed or canceled within the next two hours, and you will receive a message when it is confirmed or canceled           01:53 PM, 01st Dec                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:53 PM, 01st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5387830