Subject: New Reply Received - late delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 30 Nov 2022 14:48:42 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  late delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/etDSUx2XK61wD1B3T31cfQ~~/AALN9wA~/RgRlaKDHPVcDc3BjQgpjgkdth2P91qAHUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear Team, <br>
<br>
<br>
The has been returned to your end due to aging and no answer. <br>
<br>
It has been attempted multiple times and there was no answer from the customer's end. <br>
<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>30/11/2022 9:18 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5340161] - late delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">Hi team,</div>

<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">Reminder</div>

<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">AWB: SD008622306<br>
<br>
The above shipment has not been delivered to the recipient yet. Please see the updated Address &amp; Phone number of the customer below:<br>
<br>
New Phone Number:<br>
0594609570<br>
Kindly arrange delivery of this shipment on a priority</div>

<div dir="ltr" style="margin-top:0px;margin-bottom:1rem">Thank You,<br>
Max Support Team</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sat, 26 Nov at 12:00 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

<div><span class="separator">Dear Sirs,</span></div>
<span class="separator"> </span>

<div><span class="separator">AWB: SD008622306</span></div>
<span class="separator"> </span>

<div>
<br>
<span class="separator">The above shipment has not been delivered to the recipient yet. Please see the updated Address &amp; Phone number of the customer below:</span>
</div>
<span class="separator"> </span>

<div><span class="separator">New Address:</span></div>
<span class="separator"> </span>

<div><span class="separator">-</span></div>
<span class="separator"> </span>

<div><span class="separator">New Phone Number:</span></div>
<span class="separator"> </span>

<div><span class="separator">0594609570</span></div>
<span class="separator"> </span>

<div><span class="separator">Kindly arrange delivery of this shipment on a priority</span></div>
<span class="separator"> </span>

<div><span class="separator">Regards,</span></div>
<span class="separator"> </span>

<div><span class="separator">Reenad Alosaimi</span></div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/hH5tl9mjU-qo1oATBCx6cQ~~/AALN9wA~/RgRlaKDHPlcDc3BjQgpjgkdth2P91qAHUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5340161