Subject: Ticket Assigned - late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 24 Nov 2022 13:30:46 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery hi                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6183793153 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1120220011787     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0572971956            05:20 PM, 24th Nov                   Reenad                   Hi Dear Customer, My name is Reenad .Thank you for contacting us. I will be happy to help you!           05:21 PM, 24th Nov                     hi                    Hi i have complaint about shipping.           05:22 PM, 24th Nov                     hi                    From last 3 days 3 person asked me for my delivery location but dont come to delivery my items. And now i am getting massage from centerpoint that for incomplete address they cant deliver it.           05:23 PM, 24th Nov                   Reenad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:23 PM, 24th Nov                     hi                    6183793153 - order number           05:24 PM, 24th Nov                   Reenad                   Please confirm is the mobile number (+966572971956) correct?           05:27 PM, 24th Nov                     hi                    Yes it is correct.           05:27 PM, 24th Nov                   Reenad                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:28 PM, 24th Nov                   Reenad                   Is there anything else i can assist you with?           05:28 PM, 24th Nov                     hi                    No , thank you           05:29 PM, 24th Nov                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:30 PM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5338997