Subject: Note Added - [#5282072] POD
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Nov 2022 10:48:06 +0000

Hi ,    Nisha Balakrishna added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5282072    Subject:  POD   Requester: Hajar Sultan    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US"><a id="OWAAM114A953313F0CE489363381741EFBB53" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sachin Manoj</span></a> fyi</span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
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<b><img width="132" height="63" style="width:1.375in;height:.6562in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTE1ODM2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.NFdDR3KjgFLI7eWk1XTUussNAxVMJlNSU8065ieyLAk" data-id="2044005158365" alt="Logo

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<div class="MsoNormal"><span style="color:black">Nisha Balakrishna</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:black">Senior Ecommerce Content Merchandiser</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:black">Landmark Group</span></div>
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<div>From: <span style="font-size:12.0pt;color:black">Centrepoint &lt;[email-masked]&gt;<br>
<b>Reply-To: </b>Centrepoint &lt;[email-masked]&gt;<br>
<b>Date: </b>Thursday, November 17, 2022 at 7:33 PM<br>
<b>To: </b>Nisha Balakrishna &lt;[email-masked]&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject: </b>Fwd: [#5282072] - POD</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Please create a voucher for the given details:<br>
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Order ID: 6180719904<br>
Concept:  Centrepoint<br>
Value: 40SAR<br>
Th value:41SAR<br>
Validity: 3MONTH<br>
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Thank you for your help.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">تشغيل الأربعاء, 16 نوفمبر في 10:29 م
<span class="separator">, Hajar Sultan &lt;[email-masked]&gt; كتب: </span></span><span class="separator"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">Hi, welcome to Centrepoint Stores </span><span style='font-family:"Apple Color Emoji";color:#3F3F46'>&#128075;</span><span style="color:#3F3F46">مرحبًا بك في متاجر سنتربوينت<br>
<b>Bot: </b></span><span style='font-family:"Apple Color Emoji";color:#3F3F46'>✍️</span><span style="color:#3F3F46"> من فضلك ادخل اسمك<br>
<b>Customer: </b>عبدالمجيد<br>
<b>Bot: </b>مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟<br>
<b>Customer: </b></span><span style='font-family:"Apple Color Emoji";color:#3F3F46'>&#128230;</span><span style="color:#3F3F46"> حالة الطلب<br>
<b>Bot: </b>الرجاء إدخال رقم طلبك للمتابعة.<br>
<b>Customer: </b>6180719904<br>
<b>Bot: </b>شكرًا، تم استلام طلبك.<br>
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قمنا بالتحقق ووجدنا أن طلبك تم استلامه في 2022-11-16.<br>
<b>Bot: </b>قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا<br>
<i>[Customer Feedback: غير راض للغاية]</i><br>
<b>Bot: </b>هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ </span><span style='font-family:"Apple Color Emoji";color:#3F3F46'>&#128590;</span><span style="color:#3F3F46"><br>
<b>Customer: </b>نعم <br>
<b>Bot: </b>يرجى إدخال عنوان البريد الإلكتروني<br>
<b>Customer: </b>[email-masked]<br>
<b>Bot: </b>يرجى إدخال رقم الجوال المسجل<br>
<b>Customer: </b>0530013050</span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">السلام عليكم انا اليوم رحت الفرع اللي في القصر مول وجلست انتظر ٤٠ دقيقه يدور العامل الطلب وللأسف ما حصله وجاني انه تم التسليم وانا ما استلمت الطلب كيف كذا وفلوسي وين راحت !!!</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">دقيقة من فضلك ليتم التحقق<br>
إبقى معنا</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">قالت لي الموظفه راح اعطيك المنتجات بالسعر اللي في الموقع وراح تدفعين الفلوس وراح احط الغاء الطلب وترجع فلوسك</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">وفي النهايه حطت تم التسليم</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">الطلب 6180719904 لم يتم استلامه من قبلكم؟</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">لا قالت لي الموظفه الطلب مو موجود يمكن ما جابوه لنا من المستودع</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">وانا لي اسبوع طالبته</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">وعطتني نفس المنتجات وقالت لي حاسبي عليها</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">وراح احط الغاء الطلب وترجع لك فلوسك</span></div>
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<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1041" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
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<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"> نعتذر لك عن الازعاج الذي تسببنا به </span></div>
<div></div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:19 PM, 16th Nov</span></div>
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</div>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1040" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
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<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة</span></div>
<div></div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:20 PM, 16th Nov</span></div>
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</td>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عبدالمجيد</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1039" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">٤٠ دقيقه انتظار والله اني تعبت وانا انتظر وفي النهايه لكل برود تقول لي الموظفه الغي الطلب وخلاص !!!</span></div>
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<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:20 PM, 16th Nov</span></div>
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</td>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عبدالمجيد</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1038" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">حتى ما فيه تعويض عن الغلط اللي تسببتوا لي فيه !!</span></div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:20 PM, 16th Nov</span></div>
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</td>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1037" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">اعتذر منك وسنقوم بعمل تعويض قسيمة بقيمة 40 ريال</span></div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:21 PM, 16th Nov</span></div>
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</td>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عبدالمجيد</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1036" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">٤٠ دقيقه واقفه انتظر !؟</span></div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:21 PM, 16th Nov</span></div>
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</div>
</td>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عبدالمجيد</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1035" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
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<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">خلوها على الاقل ٥٠ ريال</span></div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:21 PM, 16th Nov</span></div>
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</div>
</td>
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<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عبدالمجيد</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1034" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">طيب وفلوسي متى بترجع ؟</span></div>
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<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:22 PM, 16th Nov</span></div>
<div></div>
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</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عبدالمجيد</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1033" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">وكيف بيتم التواصل معي ؟</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:22 PM, 16th Nov</span></div>
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</div>
</td>
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<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عبدالمجيد</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1032" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">ارجو الرد الله يجزاك خير</span></div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:23 PM, 16th Nov</span></div>
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</div>
</td>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عبدالمجيد</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1031" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">؟</span></div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:24 PM, 16th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عبدالمجيد</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1030" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">القسيمة متى بتعطوني اياها ؟</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:25 PM, 16th Nov</span></div>
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</div>
</td>
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<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1029" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
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<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">سنتواصل عبر الايميل</span></div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:25 PM, 16th Nov</span></div>
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</div>
</td>
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<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1028" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">وسنقوم بالتحقق عن الطلب وسنرسل القسيمة التعويضية بالايميل</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:26 PM, 16th Nov</span></div>
<div></div>
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</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عبدالمجيد</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1027" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">والقسيمة كيف ؟!</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:26 PM, 16th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1026" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">وسنقوم بالتحقق عن الطلب وسنرسل القسيمة التعويضية بالايميل</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:27 PM, 16th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0cm"><img width="32" height="32" style="width:.3333in;height:.3333in" id="_x0000_i1025" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم. </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">10:28 PM, 16th Nov</span></div>
<div></div>
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</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
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</tbody>
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</td>
</tr>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<table class="MsoNormalTable" border="0" cellpadding="0" style="min-width: 100%">
<tbody>
<tr>
<td style="padding:0cm 15.0pt 0cm 15.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica Neue";color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/679392034365159" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica Neue";color:#333333'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</blockquote>
</div>
</div>
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