Subject: Ticket Assigned - late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 14 Nov 2022 17:51:04 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery muhammed hisham                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  muhammed hisham Bot:  Hi muhammed hisham, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6179869195 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1107220006578     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0501026307            09:42 PM, 14th Nov                   Reenad                   Hi muhammed , My name is Reenad .Thank you for contacting us. I will be happy to help you!           09:42 PM, 14th Nov                     muhammed hisham                    Hloo           09:43 PM, 14th Nov                   Reenad                   Please confirm is the mobile number (+966540506702) correct?           09:45 PM, 14th Nov                     muhammed hisham                    My order has not been delivered yet           09:46 PM, 14th Nov                     muhammed hisham                    Why?           09:46 PM, 14th Nov                   Reenad                   Please confirm is the mobile number (+966540506702) correct?           09:46 PM, 14th Nov                     muhammed hisham                    Delivery date was nov 9th           09:46 PM, 14th Nov                   Reenad                   Please confirm is the mobile number (+966540506702) correct?           09:47 PM, 14th Nov                     muhammed hisham                    Yaa           09:47 PM, 14th Nov                   Reenad                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:48 PM, 14th Nov                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:50 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5267684