Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Nov 2022 06:16:22 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  Returns  Ticket comment <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdf1efb726-2699-4a68-aef6-21f86a98f122" class="inline-image-global inlined-image-cid-f1efb726-2699-4a68-aef6-21f86a98f122" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDQzODg2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ZZIr3nnNp6fhXK5bmiODCVq6Dwh-mW5nFAxdoqOANFw" data-id="2044004438863" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentIddb63ae1f-e3a5-4904-8f13-8e83d71bfe6a" class="inline-image-global inlined-image-cid-db63ae1f-e3a5-4904-8f13-8e83d71bfe6a" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDQzODg2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._plcN91DCUDXmGYEw7UL8YZm4rjOMQfmUFFyO_dY1ec" data-id="2044004438864" style="width:100%;max-width:800px"><br>
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<br><br>Hi, <div>I didnt ever received return invoice as this one i ordered online and pickup from store by my self not delivery and after return request centerpoint driver came to me and take the shoes from my home i will share the his chat with me in attachment.<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId2fc025d7-cba9-4b99-804f-062686ac4987" class="inline-image-global inlined-image-cid-2fc025d7-cba9-4b99-804f-062686ac4987" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDQzODg2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ccXu0Eja8QB2CCW9WMqGCN0_OvQ2DvtZggHWOWQQ24s" data-id="2044004438860" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentIdec3fabe2-bed5-4b4e-b424-44ec6519fbe4" class="inline-image-global inlined-image-cid-ec3fabe2-bed5-4b4e-b424-44ec6519fbe4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDQzODg2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.69lSJbgdWktrN-S0TdGvfn-xLe3ImS82Mdcr49eGvAI" data-id="2044004438861" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentId13f68b0c-b5d8-4753-a081-d2c3daa3767f" class="inline-image-global inlined-image-cid-13f68b0c-b5d8-4753-a081-d2c3daa3767f" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDQzODg2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.eeZgdxH8JAAhfQWIYamZeSDZpXZGFABUyvlJyqVOmuQ" data-id="2044004438862" style="width:100%;max-width:800px"><br>
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<br><br><br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Nov 9, 2022 at 8:21 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2608210824"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5223418</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5223418<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Reenad Alosaimi : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Aamir,<br><br>
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<div dir="ltr">
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br> We sincerely apologize for any inconvenience, please provide us with the return receipt number, the date the item was delivered and the number of items so that we can assist you accordingly.</div>
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<br>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div style="margin-top:0px">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Centrepoint </span>Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5223418