Subject: Ticket Assigned - late delivery + update phone
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 08 Nov 2022 10:33:04 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery + update phone hamna                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hamna Bot:  Hi hamna, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6178969228 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1104220003024     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0508100280            02:28 PM, 08th Nov                   Reenad                   Hi hamna, My name is Reenad .Thank you for contacting us. I will be happy to help you!           02:29 PM, 08th Nov                     hamna                    Hi, my recently placed order is still not delivered. It's says shipped. But no one has messaged me           02:29 PM, 08th Nov                   Reenad                   Please confirm is the mobile number (+966505100280) correct?           02:31 PM, 08th Nov                     hamna                    No. 0508100280           02:31 PM, 08th Nov                   Reenad                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:32 PM, 08th Nov                   Reenad                   Is there anything else i can assist you with?           02:32 PM, 08th Nov                     hamna                    No, Thank you. That's all.           02:32 PM, 08th Nov                   Reenad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:32 PM, 08th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5228033