Subject: New Reply Received - update phone number
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Nov 2022 06:45:40 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  update phone number  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Team,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="color:black">Below updated mob number already passed to relevant department to work accordingly.</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="402" style="width:301.65pt">
<tbody>
<tr>
<td width="233" style="width:174.75pt;padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="233" style="width:174.75pt">
<tbody>
<tr>
<td style="padding:0in 0in 7.5pt 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
<tr>
<td style="padding:0in 0in 11.25pt 0in"></td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="10" style="width:7.5pt;padding:0in 0in 0in 0in"></td>
<td width="88" style="width:66.0pt;padding:0in 0in 0in 0in"></td>
<td width="23" style="width:17.25pt;padding:0in 0in 0in 0in"></td>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
<div class="MsoNormal">
<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
<td width="0" style="width:.3pt;padding:0in 0in 0in 0in"></td>
<td width="0" style="width:.3pt;background:#482580;padding:0in 0in 0in 0in"></td>
<td width="0" style="width:.3pt;padding:0in 0in 0in 0in"></td>
<td width="168" style="width:1.75in;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-margin-top-alt:2.25pt;margin-right:0in;margin-bottom:36.75pt;margin-left:0in">
<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue;text-decoration:none'><img width="165" height="63" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDI0Mjk3MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ijFqiCzxXMAa_-cEgOivGGYOCu86Wh7MwR5O2-DflPg" data-id="2044004242973" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:21.0pt">
<td width="233" style="width:174.75pt;padding:0in 0in 0in 0in;height:21.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="52" style="width:39.0pt;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="https://www.iso.org/home.html" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:blue;text-decoration:none'><img width="78" height="30" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDI0Mjk3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.oDi4Y-MPnZQbxj2OgBLCYqE3Jx-3Dew2Eg2NIwDN9o8" data-id="2044004242974" alt="https://i.imgur.com/USrdqwS.png"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
<td width="6" style="width:4.5pt;padding:0in 0in 0in 0in"></td>
<td width="57" style="width:42.75pt;padding:0in 0in 0in 0in">
<div class="MsoNormal">
<a href="https://www.tapaonline.org/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue;text-decoration:none'><img width="86" height="42" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDI0Mjk3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lWxb3GTKeyE3xOHm9AAysiNIt6ZPQY-nzLOntaYF_SQ" data-id="2044004242975" alt="https://i.imgur.com/SQX5bLW.png"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
<td width="8" style="width:6.0pt;padding:0in 0in 0in 0in"></td>
<td width="80" style="width:60.0pt;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="https://sa.greatplacetowork.com/en/" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:blue;text-decoration:none'><img width="33" height="57" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDI0Mjk3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lbEDKK9nTb6UwgXHWpRPrJhQZ_ix_rbeqJBjsXSMkck" data-id="2044004242976" alt="https://i.imgur.com/J7JkZV1.png"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
<td width="8" style="width:6.0pt;padding:0in 0in 0in 0in"></td>
<td width="22" style="width:16.5pt;padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
</td>
<td width="0" style="width:.3pt;padding:0in 0in 0in 0in;height:21.0pt"></td>
<td width="0" style="width:.3pt;background:#482580;padding:0in 0in 0in 0in;height:21.0pt">
</td>
<td width="0" style="width:.3pt;padding:0in 0in 0in 0in;height:21.0pt"></td>
<td style="padding:0in 0in 0in 0in;height:21.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="28" style="width:21.0pt;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="http://www.facebook.com/SMSAExpress" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:blue;text-decoration:none'><img width="25" height="25" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDI0Mjk3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8Y9XUkAJlkOjl0bH0yxUt0qSnie55BfYx9CBpSur5d8" data-id="2044004242978" alt="fb"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
<td width="28" style="width:21.0pt;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="http://twitter.com/SMSAExpress" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:blue;text-decoration:none'><img width="25" height="25" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDI0Mjk3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.u9M-rxmKyq3INFOFtryngFm0f47XMr3Ppc5Urlh4QQU" data-id="2044004242979" alt="tw"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
<td width="28" style="width:21.0pt;padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="http://www.instagram.com/SMSAExpress" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:blue;text-decoration:none'><img width="25" height="25" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDI0Mjk4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.n6ZRkDxItd7v5PizwbAilW0HnuhtsJVuTx2ay-_14yY" data-id="2044004242980" alt="ig"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal" style="mso-line-height-alt:.75pt">
<a href="https://www.linkedin.com/company/smsaexpress/" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:blue;text-decoration:none'><img width="25" height="25" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDI0Mjk4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6KI6Oy6WW0a8VHVQ8EBDQTTD_Y6WLYM1RVnp2v9EIkY" data-id="2044004242981" alt="in"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal">
<span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img width="588" height="29" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDI0Mjk4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6KJ3SPbmzdc4muPu6L0SDq-p39rupLm3Cr0zENHnHS0" data-id="2044004242982" alt="Please consider the environment before printing this email"></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'></span></b></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Centrepoint [mailto:[email-masked]]
<br>
<b>Sent:</b> Monday, November 7, 2022 8:50 AM<br>
<b>To:</b> Key Accounts - KSA; Adel Yahya Awad; Falah Hammad Al Enizi<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5093271] - update phone number</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellpadding="0">
<tbody>
<tr>
<td style="background:white;padding:.75pt .75pt .75pt .75pt">
<pre><span style="color:black">Caution: This message was sent from outside of SmsaExpress. <div></div></span></pre>
<pre><span style="color:black">________________________________________________________________<div></div></span></pre>
</td>
</tr>
</tbody>
</table>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
<br>
Problem Statement: Late delivery<br>
<br>
Order Date : Oct 23, 2022<br>
Order ID: 6176408470<br>
Tracking ID:  290354563694<br>
<br>
Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on 10/25/2022 but still not delivered to customer.<br>
Please deliver the order on priority.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 4 Nov at 8:01 PM
<span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>
</span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Sirs,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">AWB: 290354563694</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
The above shipment has not been delivered to the recipient yet. Please see the updated Address &amp; Phone number of the customer below:</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">New Address:</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">-</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">New Phone Number:</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">0537012094</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly arrange delivery of this shipment on a priority</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reenad Alosaimi</span></div>
<div></div>
<div></div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5093271:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5093271