Subject: Ticket Assigned - update order status
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 03 Nov 2022 11:00:10 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  update order status السلام عليكم                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi السلام عليكم, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    Paid with a MADA Debit Card? Your refund timeline will depend on when we receive the return in our warehouse and complete the quality check. If this is 14 days after your order was placed, the MADA system will not be able to offer an automatic refund to your bank account. Instead, we will manually process your MADA refund and it may take 14-28 days after the refund is initiated to reflect in your account.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:48 PM, 03rd Nov                   Reenad                   السلام عليكم عميلنا العزيز،شكرًا على تواصلك معنا و منحنا الفرصة لخدمتك, معك ريناد. كيف يمكنني مساعدتك ؟           02:49 PM, 03rd Nov                   Reenad                   هل ما زلت معنا ؟            02:51 PM, 03rd Nov                     السلام عليكم                    السلام عليكم ورحمه الله طلبت طلبيه من هوم سنتر وابي ارجعها كيف احدد موعد استلام ؟ و عندي طلبيه ثانيه برقم           02:53 PM, 03rd Nov                     السلام عليكم                    6177775234           02:53 PM, 03rd Nov                     السلام عليكم                    وحده من القطع جاتني غلط مو نفس الا طلبته           02:53 PM, 03rd Nov                     السلام عليكم                             02:53 PM, 03rd Nov                     السلام عليكم                    جات هذي وانا طالبه هذي           02:54 PM, 03rd Nov                     السلام عليكم                             02:54 PM, 03rd Nov                   Reenad                    نعتذر لك عن الازعاج الذي تسببنا به            02:56 PM, 03rd Nov                   Reenad                   نرجو منك التواصل مع هوم سنتر عن طريق الايميل :[email-masked]           02:56 PM, 03rd Nov                   Reenad                   ونعتذر عن الخطأ سنقوم بتحديث الطلب حتى تتمكن من الارجاع           02:57 PM, 03rd Nov                   Reenad                   كان من دواعي سروري مساعدتكم.            02:59 PM, 03rd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5093248