Subject: New Reply Received - to invoice
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 Oct 2022 17:48:22 +0000

Hi Reenad Alosaimi,  The customer has responded to the ticket.  to invoice  Ticket comment <span style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">Hello Dear,</span><div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">When 23rd july 2022 i purchased an adidas shoes(DURAMO 10) i will attach the photos to this email , but iam facing some issues with that shoes like branding color coating will be losing.</div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">So i decide to give that shoes to adidas service center , but the problem is i lost that shoes purchased invoice/bill/payment reciept. Now i have only a small part of the invoice/bill/reciept photo, So Kindly i requet to please sent me to the digital bill pf that purchased shoes.</div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">Hope fully Muhammed Safwan</div>
<div><span style="font-size:1rem;word-spacing:1px;color:rgb(49,49,49)">from India</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Oct 25, 2022 at 3:50 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear Customer,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>This email concerns your Customer Service case # 4833523</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Looking forward to your response.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4833523<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>-</span>——</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hessah Alsufayyan : </div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Safwan Abdulkareem,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>Please let us know if your issue has been resolved or not?</div>
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<br>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4833523