Subject: Note Added - [#4852964] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Oct 2022 14:31:12 +0000

Hi ,    Cpr2 Babyshop added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4852964    Subject:  Returns   Requester: أروى    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Ms Nesreen </div>
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<div class="MsoNormal">Good day </div>
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<div class="MsoNormal">We called the customer and we close the case .</div>
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<div class="MsoNormal">Thank you </div>
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<div class="MsoNormal"><i><span style="font-size:12.0pt">Warm Reagards,</span></i></div>
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<div class="MsoNormal"><i><span style="font-size:12.0pt">Abdulellah Hawsawi</span></i></div>
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<i><span style="font-size:12.0pt">MTP</span></i><i><span style="font-size:12.0pt"></span></i>
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<div class="MsoNormal"><i><span style="font-size:12.0pt">Mobile#: 0536167737</span></i></div>
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<div class="MsoNormal"><i><span style="font-size:12.0pt"><a href="tel:011-5203071" rel="noreferrer"><span style="color:#0563C1">Tel:011-5203071</span></a></span></i></div>
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<div class="MsoNormal"><b>Email:[email-masked]</b></div>
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<div>From: Nesreen Saeed &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, October 16, 2022 1:08 PM<br>
<b>To:</b> Manager Cpr2 &lt;[email-masked]&gt;; Cpr2 Centrepoint &lt;[email-masked]&gt;; Cpr2 Babyshop &lt;[email-masked]&gt;<br>
<b>Cc:</b> Centrepoint &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Samudaya Fernando Hewage &lt;[email-masked]&gt;;
 Dilip Singh &lt;[email-masked]&gt;; Alvin Cruz &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#4852964] - Returns</div>
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<div class="MsoNormal">a</div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Dear <a id="OWAAMB6D2D7F7A4EC4C07871F73CA42C57FDE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr2 Babyshop</span></a> &amp;
<a id="OWAAM47A83FD2CF3F43B2B05774BD419E6280" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Cpr2</span></a> &amp;
<a id="OWAAMA06804287DBA48138DC37E46D10156BF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr2 Centrepoint</span></a>
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<span style="font-size:10.5pt">kindly do the needful for the Customer
</span>below customer compliant<span style="font-size:10.5pt;font-family:-apple-system"> and contact the customer to</span>
<span style="font-size:10.5pt;font-family:-apple-system">resolve the issue</span><span style="font-size:10.5pt">!!!
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<span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>نرجوا منك الأتصال بالعميل لحل المشكلة
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<span style="font-size:10.0pt;color:black;background:yellow;mso-highlight:yellow">Customer Naem
</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Times New Roman",serif;color:black;background:yellow;mso-highlight:yellow'><span dir="RTL"></span><span dir="RTL"></span> أسم العميل - 
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:black;background:yellow;mso-highlight:yellow"><span dir="LTR"></span><span dir="LTR"></span>:</span><span style="font-size:10.5pt;font-family:-apple-system;color:black;background:yellow;mso-highlight:yellow">
 Arwa</span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333;background:white'></span>
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<span style="font-size:10.0pt;color:black;background:lime;mso-highlight:lime">Customer number</span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:lime;mso-highlight:lime'><span dir="RTL"></span><span dir="RTL"></span>
<span lang="AR-SA">رقم العميل -  </span></span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:black;background:lime;mso-highlight:lime"><span dir="LTR"></span><span dir="LTR"></span>:
</span><span style="font-size:10.5pt;font-family:-apple-system;background:lime;mso-highlight:lime">551182552</span>
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<div class="MsoNormal"><b>Regards</b></div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Nasreen Saeed</span></b></div>
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<div class="MsoNormal"><span style="color:black">Centrepoint - KSA</span></div>
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<b>Mobile</b>: +966 548779000</div>
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<b>Ext</b>: 3169<br>
<b>Email </b>: <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a>
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<b>From:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 16 October, 2022 12:50 PM<br>
<b>To:</b> Nesreen Saeed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#4852964] - Returns</div>
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<div class="MsoNormal"><a id="OWAAM90660F41375945BC8869000187283E38" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nesreen Saeed</span></a></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, October 16, 2022 8:32 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4852964] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With reference to email ID : <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
customer mobile number : 551182552</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Item :
<a href="https://www.centrepointstores.com/sa/en/Baby-and-Moms/Activity-and-Gear/Infant-Activity/BABYSHOP-Joie-Soother-Dreamer-Portrait-Rocker/p/164362888" rel="noreferrer">
https://www.centrepointstores.com/sa/en/Baby-and-Moms/Activity-and-Gear/Infant-Activity/BABYSHOP-Joie-Soother-Dreamer-Portrait-Rocker/p/164362888</a>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">A customer purchased this item from the store on 06/04/2022, but faced an issue with it and contacted us to get help. Please not that this item has 1 year wanarty </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please check and advise us on this issue. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Rossana</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4852964:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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