Subject: Note Added - [#4952118] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Oct 2022 13:39:19 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4952118    Subject:  Returns   Requester: سامي الشربيني    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM7D4BE01B41A14077BF8F788DFDF8CD9A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Unfortunately, this item is OOS. Please issue the GV of same amount.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please update customer on action taken.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, 7 October 2022 2:58 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4952118] - Returns</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4952118" rel="noreferrer">#4952118</a> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Ankku,<br>
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Kindly check the below:<br>
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Order Date: Aug 27, 2022<br>
Order ID: 6164189773<br>
Item ID: 164321858 - Juniors - Juniors Printed 16-inch Trolley Backpack with Lunch Bag and Pencil Pouch<br>
Territory: KSA<br>
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The customer informed us that the item has a damage only after using the bag for one week, as per the attached, the fabric is torn in the inside and the outside. As the item has a one-year warranty, <br>
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Kindly check and let us know of the solution.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 3 Oct at 12:55 AM
<span class="separator">, سامي الشربيني &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">السادة الكرام تمت شراء حقيبة مدرسية عن طريق المتجر اون لاين ويوجد ضمان عبر الموقع على المنتج لمدة سنة ميلادية وتم شراؤها بتاريخ 3 سبتمبر 2022 رقم الطلب 6343945370 ام استلامها من فرع
 الحمرا مول وحدث لها تلفيات لسحاب الحقيبة وقطع في قماش الحقيبة كرما اعلامي في حالك امكانية الا جاه او الاستبدال للمنتج
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4952118:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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