Subject: Note Added - [#4852964] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Oct 2022 05:42:06 +0000

Hi ,    [email-masked] added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4852964    Subject:  Returns   Requester: أروى    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">FYI..  Team has been arranged for item replacement to customer to today .
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<div class="MsoNormal"><b><i><u><span style='font-size:16.0pt;font-family:"Aparajita",serif;color:#1F3864'>Regards
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<div class="MsoNormal"><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>SCM Dammam
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<b><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Tel</span></i></b><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>: +966 (13)8925326
<b>Mobile</b>: +966 583619739</span></i><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#1F497D'><br>
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</span></i><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#767171'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></i>
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<div class="MsoNormal"><i><span style='font-size:12.0pt;font-family:"Aparajita",serif;color:#777777'>Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia”</span></i></div>
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<a href="http://landmarkgroup.com/" rel="noreferrer"><i><span style="color:windowtext;text-decoration:none"><img width="192" height="44" style="width:2.0in;height:.4583in" id="Picture_x0020_18" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTAzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iigufSknE7Tgz3T8D6QF3TzkUqfO03rJYJCHu6ZH32Q" data-id="2044001645038"></span></i></a><img width="168" height="58" style="width:1.75in;height:.6041in" id="Content_x0020_Placeholder_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.S6km9YRnEDKEAXJrzeuk9nu67_hXNGvmAJJcv5LBsDw" data-id="2044001645041" alt="babyshop.jpg"><i></i>
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<a href="https://www.facebook.com/LandmarkArabia" rel="noreferrer"><i><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_20" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA0MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.s_e2Z2I7Lpm-w1DpI2VDoi5tlJ4OGS3mhLxMVUMUTZ0" data-id="2044001645043"></span></i></a><i><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D'> </span></i><a href="@LandmarkArabia" rel="noreferrer"><i><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_21" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.l_EY9YcEhwrPUkYZstIu9XYXGUHg3RfdixNLwfyFpho" data-id="2044001645045"></span></i></a><i><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D'> </span></i><a href="https://www.linkedin.com/company/landmark-group" rel="noreferrer"><i><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#777777;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_22" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ndVEfrOMmpTRs0f8f0UMnYBR3QUS0_Bx984IAOSV3J4" data-id="2044001645046" alt="http://www.freeiconspng.com/uploads/-more-related-linkedin-vector-icon-vector-logos-linkedin-vector-logo-23.png"></span></i></a><i></i>
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<div>From: Ramesh Viswanadhan &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, October 5, 2022 4:23 PM<br>
<b>To:</b> Mohamed Mahmoud &lt;[email-masked]&gt;; Salik Khan &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Bsdm Nurserywh &lt;[email-masked]&gt;; Masroor
 Ahmad Maksood Ahmad &lt;[email-masked]&gt;; Bsdm Clothingwh &lt;[email-masked]&gt;; Rabiul Alam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;; Mohammed Ali &lt;[email-masked]&gt;; Vinod Sharma &lt;[email-masked]&gt;<br>
<b>Subject:</b> [#4852964] - Returns</div>
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<div class="MsoNormal">Hi Sanjeev/Mazror,</div>
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<div class="MsoNormal">Can you give an update the item replacement item to customer.</div>
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<div class="MsoNormal"><img width="80" height="56" style="width:.8333in;height:.5833in" id="_x0000_i1042" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2tL24ZnixiU9VBprubSBomprlZ_Y53wB1UsZ31y7ei8" data-id="2044001645048"></div>
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<div class="MsoNormal"><span style="color:#1F497D">Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><b><span style="color:#1F497D">Ramesh Viswanadhan</span></b></div>
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<div class="MsoNormal"><b><span style="color:#1F497D">SCM – Dammam</span></b></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#2E74B5'>Mobile: +966 569887258 /Ext -5324</span></div>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#2E74B5'>Watsup : +966 535685190</span><span style="font-size:10.0pt;color:#1F497D"><br>
</span><b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Email</span></b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>:
</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#0563C1'>[email-masked]</span></a><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'></span>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#2E74B5'>Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia</span></div>
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<a href="http://landmarkgroup.com/" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="240" height="55" style="width:2.5in;height:.5729in" id="_x0000_i1041" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.21oPy71ERdGoburSt1lyq8S6XKRyYCl0PUZ7hX9s_no" data-id="2044001645050"></span></a><img width="96" height="80" style="width:1.0in;height:.8333in" id="_x0000_i1040" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Rcwi5DorESL0LTDCFSH7urxb-H7YoV0WPeReVDy1Yo8" data-id="2044001645052"><span style="color:#1F497D"></span>
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<a href="https://www.facebook.com/LandmarkArabia" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="25" height="25" style="width:.2604in;height:.2604in" id="_x0000_i1039" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lbzrsKip-ieboxZFXGzLvN2vAYm-xrPfwrD-Jq7I0v0" data-id="2044001645053"></span></a><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D'> </span><a href="@LandmarkArabia" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="25" height="25" style="width:.2604in;height:.2604in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rgqvyiVrAlumsGi7yC178U4NfKwL-gB3I0HiKpItZTw" data-id="2044001645054"></span></a><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D'> </span><a href="https://www.linkedin.com/company/landmark-group" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#777777;text-decoration:none'><img width="25" height="25" style="width:.2604in;height:.2604in" id="_x0000_i1037" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Hd4q2U7QDLTSDbdTT4hQ8sermke0ZTQwtnQzn0YwYAY" data-id="2044001645055"></span></a><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D'></span>
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<b>From:</b> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, October 5, 2022 4:07 PM<br>
<b>To:</b> Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Salik Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsdm Nurserywh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Masroor Ahmad Maksood Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4852964] - Returns<br>
<b>Importance:</b> High</div>
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<a id="OWAAM9E044F1856254B7CA51973B4E9E198DF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Avenir Next LT Pro",sans-serif;text-decoration:none'>@Ramesh Viswanadhan</span></a></span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'>can we get an update on this ASAP.</span></div>
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<b>From:</b> Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, September 26, 2022 4:20 PM<br>
<b>To:</b> Salik Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsdm Nurserywh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Masroor Ahmad Maksood Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4852964] - Returns</div>
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<div class="MsoNormal">Hi Sanjeev/Mazror,</div>
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<div class="MsoNormal">Check the same &amp; clear.</div>
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<div class="MsoNormal"><img width="80" height="56" style="width:.8333in;height:.5833in" id="_x0000_i1036" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2tL24ZnixiU9VBprubSBomprlZ_Y53wB1UsZ31y7ei8" data-id="2044001645048"></div>
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<div class="MsoNormal"><span style="color:#1F497D">Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><b><span style="color:#1F497D">Ramesh Viswanadhan</span></b></div>
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<div class="MsoNormal"><b><span style="color:#1F497D">SCM – Dammam</span></b></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#2E74B5'>Mobile: +966 569887258 /Ext -5324</span></div>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#2E74B5'>Watsup : +966 535685190</span><span style="font-size:10.0pt;color:#1F497D"><br>
</span><b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Email</span></b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>:
</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#0563C1'>[email-masked]</span></a><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'></span>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#2E74B5'>Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia</span></div>
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<a href="http://landmarkgroup.com/" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="240" height="55" style="width:2.5in;height:.5729in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.21oPy71ERdGoburSt1lyq8S6XKRyYCl0PUZ7hX9s_no" data-id="2044001645050"></span></a><img width="96" height="80" style="width:1.0in;height:.8333in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Rcwi5DorESL0LTDCFSH7urxb-H7YoV0WPeReVDy1Yo8" data-id="2044001645052"><span style="color:#1F497D"></span>
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<b>From:</b> Salik Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, September 26, 2022 2:56 PM<br>
<b>To:</b> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bsdm Nurserywh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Viswanadhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohammed Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4852964] - Returns</div>
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<div class="MsoNormal">Dear sanvjeev,</div>
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<div class="MsoNormal">Pls check &amp; replace the product or condinated with conloc to replace the product.
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<div class="MsoNormal"><b><span style="color:#262626">Regards</span></b></div>
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<b><span style="color:#262626">Salik khan</span></b><b><span style="font-size:12.0pt;color:#1F497D"></span></b>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#777777">Assistant Manager E-COM
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#777777">Babyshop–KSA</span></div>
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<span style="font-size:10.0pt;color:#2F5496"><a href="http://www.babyshopstores.com/" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.babyshopstores.com</span></a></span><span style="font-size:10.0pt;color:#1F497D"></span>
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<b><span style="font-size:8.0pt;color:#777777">Tel</span></b><span style="font-size:8.0pt;color:#777777">: +966 (11) 207
<b>3857</b>, <b>Mobile</b>: +966 <b>562246341</b></span><span style="font-size:10.0pt;color:#1F497D"><br>
</span><span style="font-size:7.0pt;color:#777777">Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span>
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<img width="176" height="49" style="width:1.8333in;height:.5104in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.oxk1ghRQF9Ga3J2dBM9G0ps-kbM8yFsy9w862qAlz64" data-id="2044001645058"><span style="font-size:8.0pt;color:#767171"></span>
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<a href="https://www.facebook.com/LandmarkArabia" rel="noreferrer"><span style="font-size:12.0pt;color:#5D6061;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_15" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA0MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.s_e2Z2I7Lpm-w1DpI2VDoi5tlJ4OGS3mhLxMVUMUTZ0" data-id="2044001645043"></span></a><span style="font-size:12.0pt;color:#1F497D"> </span><a href="@LandmarkArabia" rel="noreferrer"><span style="font-size:12.0pt;color:#5D6061;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_16" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.l_EY9YcEhwrPUkYZstIu9XYXGUHg3RfdixNLwfyFpho" data-id="2044001645045"></span></a><span style="font-size:12.0pt;color:#1F497D"> </span><a href="https://www.linkedin.com/company/landmark-group" rel="noreferrer"><span style="font-size:8.0pt;color:#777777;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_17" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTY0NTA0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ndVEfrOMmpTRs0f8f0UMnYBR3QUS0_Bx984IAOSV3J4" data-id="2044001645046"></span></a><span style="color:#262626"></span>
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<b>From:</b> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, September 26, 2022 2:00 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Salik Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4852964] - Returns<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'><a id="OWAAMA356F84DF25743AE9405AD0FB4503608" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Avenir Next LT Pro",sans-serif;text-decoration:none'>@Salik
 Khan</span></a></span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif'>Please assist on this
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<b>From:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, September 22, 2022 5:54 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Salik Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4852964] - Returns</div>
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<div class="MsoNormal">Hi <a id="OWAAMC0B7E4D684D2443BA341EFED80AE343D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>,</div>
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<div class="MsoNormal">Please ask team to replace this with fresh piece.</div>
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<div class="MsoNormal">It looks like damage item has been shipped to customer.</div>
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<div class="MsoNormal">Regards,<br>
Ankur</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, 22 September 2022 10:19 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4852964] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Order ID: 6157010406<br>
Order Tracking ID: 47530896125<br>
Item: <a href="https://www.babyshopstores.com/sa/en/Baby-and-Moms/Activity-and-Gear/Infant-Activity/BABYSHOP-Joie-Soother-Dreamer-Portrait-Rocker/p/164362888" target="_self" rel="noreferrer">
https://www.babyshopstores.com/sa/en/Baby-and-Moms/Activity-and-Gear/Infant-Activity/BABYSHOP-Joie-Soother-Dreamer-Portrait-Rocker/p/164362888</a><br>
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Issue description: The defect that the cx encountered with the product is that it closes when they put their child in it and falls to the ground and that can cause harm to the child. The product displayed in the store was great and there was no bug. However,
 cx contacted us when they opened the box and tried it and it was in bad condition. attached video + invoice.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Note: the item has 1-year warranty against any manufacturing defects<br>
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Kindly advise and assist with the next step.<br>
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Thank you for your help!<br>
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Regards,<br>
The Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 10 Sep at 6:53 AM
<span class="separator">, </span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">أروى
</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">يوحد عيب مصنعي بالمنتج ولكن الفاتوره قديمة</span></div>
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