Subject: Ticket Assigned - Conversation with mohsin ismail
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Oct 2022 17:23:33 +0000

Hi Reenad Alosaimi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohsin ismail mohsin ismail                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  mohsin ismail Bot:  Hi mohsin ismail, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6169326824 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +966507774226            09:07 PM, 02nd Oct                   Mohammed                    Hi Mohsin, thank you for contacting us. I'm Mohammed .I will be happy to help you.           09:07 PM, 02nd Oct                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           09:09 PM, 02nd Oct                     mohsin ismail                    Hi, I would like to return the order: 6169326824 because one of the items in the order were not delivered.           09:10 PM, 02nd Oct                     mohsin ismail                    Start Again           09:12 PM, 02nd Oct                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:14 PM, 02nd Oct                   Mohammed                   Please share with us the reason of returning the item?           09:17 PM, 02nd Oct                   Mohammed                   Hi, I'm not getting a response from you. Are we still connected?           09:18 PM, 02nd Oct                   Mohammed                   Hi , I have not received a response from you still, please confirm if we are still connected?           09:20 PM, 02nd Oct                   Mohammed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:22 PM, 02nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4951347