Subject: Note Added - [#4889845] late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Oct 2022 10:07:02 +0000

Hi ,    Zainul Hasan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4889845    Subject:  late collection   Requester: عواض المطيري    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dears, </div>
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<div class="MsoNormal">The CST is in Airport Housing Complex, we cant arrange collection there.
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, October 2, 2022 12:06 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Bm olmriyadh &lt;[email-masked]&gt;; Zainul Hasan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Akash Datla &lt;[email-masked]&gt;; Poovanna KBelliyappa &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4889845] - late collection</div>
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<div class="MsoNormal">Hi <a id="OWAAMA6B5E02E10AD40CD985B168779EC9E32" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bm olmriyadh</span></a>
<a id="OWAAM12D669FA659440A1B62588C6B0008670" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Zainul</span></a>,</div>
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<div class="MsoNormal">Reminder for return collection.</div>
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<div class="MsoNormal">Order ID: 6165724685</div>
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<div class="MsoNormal">Tracking ID: RP0905220004864</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI5Nzg3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.X1w23nUYEoOQiMRjRash6HdJEGgs99zlOI0jCAR85qo" data-id="2044001297877" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, September 22, 2022 10:53 PM<br>
<b>To:</b> Bm olmriyadh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4889845] - late collection</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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Problem Statement: Late collection<br>
Order Date : Sep 3, 2022<br>
Order ID: 6165724685<br>
Tracking ID: RP0905220004864<br>
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Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on 9/5/2022 date. But the item still not collected.<br>
Please collect the item on priority.<br>
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Regards,<br>
The support team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 18 Sep at 9:01 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4889845" rel="noreferrer">#4889845</a> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late collection<br>
Order Date : Sep 3, 2022<br>
Order ID: 6165724685<br>
Tracking ID: RP0905220004864<br>
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Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on 9/5/2022 date. But the item still not collected.<br>
Please collect the item on priority.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​The support team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 18 Sep at 7:10 PM
<span class="separator">, عواض المطيري &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">دقيقة من فضلك ليتم التحقق<br>
إبقى معنا</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">07:07 PM, 18th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI5Nzg3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dghHQrGF2AHx4JF7ucTr594IgxiO2cyrmH73HEJg-cA" data-id="2044001297878" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نعتذر منك على التأخير، سيتم رفع طلبك للجهة المعنيه حتى يتم استلام الطلب باسرع وقت ممكن</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">07:09 PM, 18th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">عواض المطيري</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">شكرا</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">07:09 PM, 18th Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Reenad</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_10" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMTI5Nzg3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dghHQrGF2AHx4JF7ucTr594IgxiO2cyrmH73HEJg-cA" data-id="2044001297878" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم. </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">07:09 PM, 18th Sep</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica Neue";color:#999999'>View conversation in
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4889845:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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