Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Jan 2022 04:34:40 +0000

Hi Sarah Awad,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hello Centrepoint Team,</div>
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<div class="MsoNormal">Can you please share the transaction details to follow up with the bank about it?</div>
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<div class="MsoNormal">Regards, </div>
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<div>From: Hicham Nedromi &lt;[email-masked]&gt; <br><b>Sent:</b> Friday, December 31, 2021 2:21 PM<br><b>To:</b> Centrepoint &lt;[email-masked]&gt;<br><b>Subject:</b> Re: [#3670846] - Returns</div>
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<div class="MsoNormal">Hi Centrepoint Team,</div>
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<div class="MsoNormal">Thanks for your prompt reply. Sure, I'll wait one more week to get the amount and thanks for your support.</div>
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<div class="MsoNormal">Regards, </div>
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<div class="MsoNormal">On Thu, Dec 30, 2021, 07:49 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Hicham,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>With reference to order number (6368446808),Please note that we have shared the amount with your bank for a manual refund. The delay  from the bank.We request you to please allow us some time<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team </span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3670846:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3670846