Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Dec 2021 10:07:19 +0000

Hi Sarah Awad,  The customer has responded to the ticket.  Delivery  Ticket comment <div id="yiv2247626624"><div id="yMail_cursorElementTracker_1640944254868">Dear Centerpoint, <div id="yiv2247626624yMail_cursorElementTracker_1640943867017">I dont know what you are talking about because I have received the items. Your courier partner made mistake. </div>
<div id="yiv2247626624yMail_cursorElementTracker_1640943885236">I dont understand why the status is returned. What did he return to the warehouse when there is nothing to return as I have received it already?</div>
<div id="yiv2247626624yMail_cursorElementTracker_1640943947685">Herewith I send the picture (again) of what is written on the box I received. </div>
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<img id="ymail_attachmentId898361e2-6218-4773-bd9c-3620e2943952" class="inline-image-global inlined-image-cid-898361e2-6218-4773-bd9c-3620e2943952" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5MjU2NTc0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t3FukyEbmP9BbyXb2roi_R0FQNVrXioLRJK8Lg3nRyw" style="width:100%;max-width:800px"><br>
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<br>So please just update the status, update my shukran point.</div>
<div id="yMail_cursorElementTracker_1640944589585">First the courier kept sending me notifications that the order is out for delivery and then notifications at night that they cannot deliver it out of my request, all while I HAVE RECEIVED THE ITEMS ALREADY.</div>
<div id="yMail_cursorElementTracker_1640944697259">Now these kind of emails. </div>
<div id="yMail_cursorElementTracker_1640944716520">I started to feel being harassed. </div>
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<div id="yMail_cursorElementTracker_1640944785697">Best Regards, </div>
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<div id="yMail_cursorElementTracker_1640944811433">Neama Daryono </div>
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<div id="yMail_cursorElementTracker_1640944454011"><br></div> <div id="yiv2247626624yqt94165" class="yiv2247626624yqt4111947938"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div id="yMail_cursorElementTracker_1640945048616"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Dec 31, 2021 at 12:27 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv2247626624"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Dear,</div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that our courier partner tried to contact you on (966553379753 ) thrice on 3 different days but didn't receive any response from your end.</div>
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<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3557534