Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 26 Dec 2021 07:08:35 +0000

Hi Sarah Awad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Please kindly process my refund it's been more than a month now and I still didn't get my money where I did not even received or even touched the items that I ordered... 

Here is my order number is 6362598047. The way you process your refund is so bad compared to other Online Shop... https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3666075