Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Dec 2021 13:11:06 +0000

Hi Sarah Awad,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Dear Centerpoint team,<div dir="auto"><br></div>
<div dir="auto">I'm still asking about the second item that is not delivered to me , please review the order number again and you will find that there are 2 items not delivered socks and pijama set, you canceled the PIjama and said that money will be returned back in 2 weeks !!! Although the order delayed 1 month, but till now I don't know when the socks will be delivered or refunded, please clarify this.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks alot, </div>
<div dir="auto">Khaled Shabaka. </div>
<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Dec 23, 2021, 9:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Dear,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3656784